(native French) Chat Support Consultant, crypto
hace 6 días
(native French) Chat Support Consultant, crypto (Remote)3 days ago Be among the first 25 applicantsWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.What you will doDeliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaintsBuild strong and lasting customer relationshipsHandle customer inquiries and feedbackProvide valid, accurate information and solutions to customer requestsMaintain up-to-date knowledge of the company’s trading platform and general market conditionsUnderstand customers’ needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe a part of fast‑paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this roleNative French speaker and excellent English communication skills (at least C1 level)At least 6‑12 months of live chat support experience, preferably in crypto or financial servicesBasic financial knowledge or
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Remote French Crypto Chat Support Consultant
hace 6 días
Figueres, España SupportYourApp A tiempo completoA global customer support company is seeking a Native French Chat Support Consultant for a remote position. You will deliver outstanding support in crypto trading, build customer relationships, and maintain up-to-date knowledge of trading platforms. The ideal candidate should have strong communication skills in both French and English, as well as live chat...
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