Manager of Systems Engineering
hace 2 semanas
Hungry, Humble, Honest, with Heart.
The Opportunity
Do you love discovering customers’ business challenges and crafting unique solutions for them? Are you looking to build something greater than yourself? If you have a passion for Hybrid Multicloud Technologies and a knack for helping customers understand them; we want to talk to you
Nutanix (NTNX) is looking for a motivated and results-oriented Manager, Systems Engineering to manage a team of Presales Systems Engineers as part of the sales organization to achieve revenue targets and ensure customer success. You’ll oversee the development and engagement of Systems Engineers who have responsibility for educating, consulting, assessing, architecting, and proposing Nutanix solutions with technical decision makers across all business segments. You’ll play an integral role in partnering with the Regional Director/s, sales, product, and engineering teams to bring the maximum value of our Nutanix solutions to market and manage escalations for our customers and partners.
About the Team
Our Systems Engineering & Solution Sales organization is made up of 800+ customer-focused technical sales professionals who are responsible for identifying and matching technology opportunities with the customer’s business issues and objectives, as well as channel partner training and enablement. This team also acts in a consultative fashion and is looked to as an expert in their field by the Nutanix sales, customer success, business partners, and customers.
Your Role
- Provide active coaching and talent development of SEs to enable each team member and ensure they meet sales targets, work on skills development goals
- Work with Talent Acquisition to help recruit and hire new SEs into the respective territory
- Support SEs in drafting assessments, preparing complex product specifications, installation of custom solutions, and solving complex problems
- Provide cross-functional escalation in support of customer/partner satisfaction
- Establish and maintain a line of communication across the sales organization to ensure collaboration
- Assist staff in deal negotiations with end-users and/or channel partners (if applicable)
- Develop relationships with technical leadership at customers/partners within respective territory.
- Deliver roadmap/vision presentations to technical leadership within respective territory.
- Be able to support technical sales cycle as a player/coach as needed.
- Responsible for managing team metrics, use skill criteria to hire, develop, and promote team members, and initiate in regular career conversations.
What You Will Bring
- 3+ years of management experience or equivalent
- 5-7+ years of experience in a Presales customer-facing technical role
- Bachelor’s Degree, and working knowledge of Information Technology, or equivalent experience
- Demonstrated leadership skills and guiding teams to hitting their goals
- Excellent people management skills; high empathy and consideration for team morale and member’s career progression
- Technical experience with virtualization technologies, data center consolidation, and/or server technologies will prepare you for our environment
- Ability to assimilate new technologies and have proven customer-facing skills at both the C-level and line management level
- Team player with a zealous drive
- Excellent written and verbal communication skills and the ability to build trust and rapport with cross-functional partners
- A structured thinker with excellent presentation and problem-solving skills
- Ability to manage multiple projects, determine project urgency, and execute detailed action plans
- Highest level of personal and professional ethics and integrity.
- Collaborative and love belonging to a high-achieving sales team.
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