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Close CRM & Sales Operations Specialist Hi there We’re Scale Up , and we’re helping an innovative SaaS startup find its next team member About the Company Our client is a fast-growing SaaS startup helping businesses grow by tapping into the power of online communities. Their platform uses automation and AI to help brands increase traffic, drive sales, and engage authentically with highly targeted audiences. By combining smart technology with a deep understanding of how people interact online, they empower marketing teams to be faster, smarter, and more effective. About the Role We’re looking for a Close CRM & Sales Operations Specialist who can take ownership of customizing, managing, and scaling Close to power the company’s sales engine. This role is a mix of CRM setup, pipeline management, and sales assistance, perfect for someone who has strong hands‑on expertise in Close and loves supporting a high‑performing sales team. You’ll be working closely with the sales team to: ~ Customize and configure Close CRM : pipelines, custom fields, smart views, saved searches. ~ Manage pipeline hygiene : ensure leads are in the right stage, no duplicates, no prospects lost. ~ Support the sales team with day‑to‑day CRM operations and process improvements. ~(Bonus) Leverage knowledge of Reddit and online communities to support business growth. Proven expertise with Close CRM : advanced customization, automation, pipeline setup. Experience supporting sales teams (Sales Ops / Sales Assistant / CRM Manager role). Solid understanding of pipeline management and sales KPIs. Advanced English (written and spoken) – daily work is in an international environment. Be part of a fast‑growing SaaS startup with global reach. Work remotely with a creative and driven international team. Opportunity to shape sales processes and directly impact growth. If you’re excited about optimizing sales operations and making Close CRM your playground, we’d love to hear from you
