Service Customer Success Senior Manager, Europe
hace 1 semana
Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.Are you ready to lead a high-performing regional team and make a real impact on customer success? This is your opportunity to join a global leader in medical technology, where your expertise will help us deliver exceptional service experiences for our customers across EMEA.What will you be doing? You’ll be at the heart of our customer success strategy, leading a regional team to ensure outstanding service delivery for our customers. From managing complex, high-volume operations to driving continuous improvement, you’ll work closely with cross-functional teams and leverage tools like SAP and Salesforce to optimize processes. Your leadership will empower your team to exceed expectations and strengthen relationships with our customers in the medical devices industry.What will you need to be successful? Success in this role means being a strategic leader who thrives in a fast-paced, dynamic environment. You’ll bring:Proven experience managing regional teams and driving performance Strong background in customer service for services, ideally within the medical devices industry Expertise in SAP and ideally Salesforce Fluency in English, with an additional European language as a plus Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our on our website ()Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communitiesYour Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.Flexibility: Hybrid Working Model (For most professional roles).Training: Hands-On, Team-Customised, Mentorship.
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Customer Success
hace 2 semanas
Barcelona, España Customer Success Unit A tiempo completoPosition overview As Account Manager you will be directly responsible for assisting our Retail Clients by using your consulting skills, retail business knowledge and software solution expertise to effectively operate the Openbravo Cloud-based POS and Retail Management solutions into the client’s business. The position is based in Pamplona or Barcelona...
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Manager, Customer Success
hace 1 semana
Barcelona, España Nutanix A tiempo completo**Job Summary** Nutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe. **About the team** Nutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You will lead a team of representatives who will...
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Manager Customer Success
hace 6 días
barcelona, España Nutanix A tiempo completoJoin to apply for the Manager Customer Success role at Nutanix Job Summary Nutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe. This dynamic individual will provide transformational leadership as they scale a high-performance team focused on the adoption and...
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Senior Customer Success Manager
hace 2 semanas
Barcelona, España Kantox A tiempo completoWe are looking for a **Senior** **Customer Success Manager **who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process. You will ensure that our clients receive the highest value from us by supporting them at every stage of their...
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Customer Service
hace 2 días
Barcelona, España Zynap Ltd. A tiempo completoA cybersecurity startup is seeking a Customer Success Manager to own customer relationships and drive product adoption. Ideal candidates have 3+ years in Customer Success in a SaaS environment, strong communication skills, and fluency in English and Spanish. The position offers a hybrid work environment in Barcelona, competitive salary, and a comprehensive...
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Senior Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España PHRASE A tiempo completoSenior Customer Success ManagerAt Phrase, we help open the door to global business by providing the world's most comprehensive localization platform.We're transforming language technology with our AI platform to give people the content they need, in the language they speak. Whether it's for digital products like an app or website, marketing comms, legal...
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Customer Success Manager
hace 6 días
Barcelona, España Kantox A tiempo completoWe are looking for a **Customer Success Manager **who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process. You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...
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barcelona, España Expereo International A tiempo completoA global technology service provider in Barcelona seeks a Wholesale Junior Customer Success Manager. This role is pivotal in overseeing the customer service experience of wholesale partners. Responsibilities include service management, issue resolution, and regular performance reviews. Ideal candidates will have strong analytical skills, experience in...
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Senior Customer Success Manager
hace 1 semana
Barcelona, España Cloudtalk A tiempo completoSeries B SaaS & international team Work 100% remote 1:1 Coaching sessions & Sales Enablement **About CloudTalk** Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer...
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Customer Success Manager
hace 2 semanas
Barcelona, España Kantox A tiempo completoWe are looking for a **Customer Success Manager **who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process. You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...
