Night Manager
hace 2 meses
About the job
Company Description
We’re looking for a Night Manager to join our team at The Hoxton, Poblenou The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).
More about us: The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
Job Description
Reporting to the Front Office Manager, you will be responsible for leading the night shift and ensuring our guest experience never flags – even at night. Being our Night Manager is a great step if you’re keen to develop and grow with us – whether you’re currently in hospitality or not.
What you’ll do:
- Lead the night shift and oversee the night team tasks.
- Ensure our guest experience never flags, treating our guests as individuals, making them feel welcome and their stay special - the Hox way.
- Take care of our guests, which may include check in/check out, handling billing, ensuring guest accounts and data are correct, and dealing with any requests and enquiries.
- Work with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy.
- Proactively monitor all our public areas, working with our restaurant and security teams to ensure everything is running smoothly and handling any issues as they arise.
What we’re looking for:
- Individuals who are looking for a place where they can be themselves; no clones in suits here.
- A passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- A positive impact on the people you interact with, leaving them with a memorable experience.
- A team player who supports each other and has fun along the way.
- Experience as a Night Manager within a 4* or 5* hotel property.
- Fluency in Spanish and English; Catalan and additional languages will be highly valuable.
Additional Information
Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona.
Experience: Required
Languages: English – Advanced. Spanish – Advanced
Employment: Full-time
Starting time: Immediate start
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