Customer Relations Executive
hace 1 día
Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward‑thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross‑border finance, while advancing your own career in a dynamic, high‑growth industry. Customer Relations Executive - Customer Relations Team Ebury Madrid – Office based We are offering an exciting opportunity to join a fast growing team in Madrid. You will be a point of contact for some of our corporate clients, providing daily operational and trading assistance. You’ll have a combination of client‑facing skill/experience, operational know‑how and problem‑solving abilities. In order to support the day‑to‑day relationship of our corporate accounts, you will possess these qualities with the ability to expertly switch between each as needed. You’ll be servicing the revenue and growth area of the business at an exciting time for the company. You will act as an ambassador for the product and service at a customer‑facing level. About you A passionate individual with a strong interest in client servicing Prepared to go the extra mile to exceed customer expectations and experience Desire to deliver best in class service, to support our industry‑leading offering Strong written and verbal communication skills Strives in high pressure/pace environment Ability to excel within a busy client‑facing environment with significant monthly workload peaks (previous experience preferred) Managing workload around tight time constraints Confidence in liaising and mediating between multiple internal departments to find solutions Confidence in dealing directly with clients as an ambassador for the brand and product in terms of your service approach and interpersonal skills Capacity to manage different types and nature of enquiry simultaneously across several platforms and for a different type of clients Resolve client issues as they arise Ability to multitask/prioritise – working around the daily deadline Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts. This could be in terms of new currency requirements/upcoming client needs, working with sales/commercial teams as appropriate, highlighting developments & improvements to the product to our clients etc. Head for numbers – confidence dealing with numbers - exchange rates, profit margins and an awareness of commercial implications Dealing with live currency trade booking, banking information, figures and high value/volume payments and clients – accuracy of work is particularly key Helping clients identify issues preemptively (e.g.
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madrid, España SIA Engineering Company A tiempo completoCustomer Relations And Quality Audit Executive Join to apply for the Customer Relations And Quality Audit Executive role at SIA Engineering Company. The successful candidate will be part of SIA's Team in Barcelona, Spain. As a Senior Customer Relations & Quality Audit Executive, you will lead the handling of customer feedback and regulatory claims, oversee...
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Customer Relations Executive
hace 1 semana
Madrid, España Ebury A tiempo completoEbury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in , we’ve grown to a diverse team of over 1, professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment...
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Customer Relations Executive
hace 5 días
Madrid, España Ebury A tiempo completoEbury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative...
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Customer Relations Executive
hace 4 días
Madrid, España Ebury A tiempo completoEbury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative...
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Customer Relations Executive
hace 1 día
Madrid, España Ebury A tiempo completoEbury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward‑thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative...
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Customer Relations Executive
hace 2 semanas
Madrid, Madrid, España Ebury A tiempo completoEbury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative...
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Customer Relations Executive
hace 1 semana
Madrid, Madrid, España Ebury A tiempo completoEbury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative...
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Customer Relations and Quality Audit Executive
hace 3 semanas
Madrid, España Singapore Airlines A tiempo completoJob DescriptionThe successful candidate will be part of SIA’s Team in Barcelona, Spain. As a Senior Customer Relations and Quality Audit Executive, you will lead the handling of customer feedback and regulatory claims, oversee the performance of outsourced contact centres, and drive continuous improvement through a robust quality assurance framework. You...
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Madrid, España Ebury A tiempo completoEbury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative...
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoEbury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs,...
