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Dealer Support Agent
hace 1 mes
Agente Dealer Support con Sueco
¿Tienes experiencia en atención al cliente a través de Contact Centers y estás en disposición de enfrentarte a nuevos desafíos?
Este es tu rol en MSX
Objetivo del puesto:
Nuestros Agentes de Dealer Support darán soporte a la red de concesionarios en procesos de distribución de ventas, asegurando la calidad de los servicios proporcionados a través de diferentes canales (email, teléfono, etc).
Responsabilidades de Agentes de Dealer Support:
- Dar soporte a la red de concesionarios en todos los procesos relacionados con la distribución de vehículos (OTD: Order To Delivery):
- Consultas de pedido, transporte y registro de vehículos.
- Entrega de vehículo, gestión de citas y documentación.
- Actividades de remarketing y soporte a flotas.
Te buscamos a ti si:
- Tienes amplio conocimiento y experiencia del sector de atención al cliente.
- Habilidades de comunicación.
- Experiencia en soporte de pedidos, soporte de ventas o soporte de flotas.
- Imprescindible idioma nativo Sueco.
- Nivel intermedio de Español o Inglés.
- Experiencia en el uso de sistemas de tickets y paquete Office.
- Habilidades de cooperación y contribuyes al desarrollo positivo del equipo.
¿Qué te ofrecemos?
- Contrato indefinido a jornada completa . 40 horas a la semana, lunes – viernes.
- Formarás parte de un gran equipo de profesionales en una compañía consolidada internacionalmente.
- Adquirirás una visión global del sector del automóvil, relacionándote con clientes, proveedores, consultores y concesionarios.
- MSX Bazaar: Portal de compras colectivas con grandes descuentos para empleados.
- 23 días laborables según convenio colectivo + 3 días extra.
- Plan de formación interna .
¿Crees que eres la persona ideal para esta posición? Queremos conocerte Inscríbete a la oferta rápidamente y revisaremos tu candidatura.
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