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Dealer Support Agent

hace 1 mes


Sant Just Desvern, España MSX INTERNATIONAL A tiempo completo

Agente Dealer Support con Sueco

¿Tienes experiencia en atención al cliente a través de Contact Centers y estás en disposición de enfrentarte a nuevos desafíos?

Este es tu rol en MSX

Objetivo del puesto:

Nuestros Agentes de Dealer Support darán soporte a la red de concesionarios en procesos de distribución de ventas, asegurando la calidad de los servicios proporcionados a través de diferentes canales (email, teléfono, etc).

Responsabilidades de Agentes de Dealer Support:

  • Dar soporte a la red de concesionarios en todos los procesos relacionados con la distribución de vehículos (OTD: Order To Delivery):
    • Consultas de pedido, transporte y registro de vehículos.
    • Entrega de vehículo, gestión de citas y documentación.
    • Actividades de remarketing y soporte a flotas.

Te buscamos a ti si:

  • Tienes amplio conocimiento y experiencia del sector de atención al cliente.
  • Habilidades de comunicación.
  • Experiencia en soporte de pedidos, soporte de ventas o soporte de flotas.
  • Imprescindible idioma nativo Sueco.
  • Nivel intermedio de Español o Inglés.
  • Experiencia en el uso de sistemas de tickets y paquete Office.
  • Habilidades de cooperación y contribuyes al desarrollo positivo del equipo.

¿Qué te ofrecemos?

  • Contrato indefinido a jornada completa . 40 horas a la semana, lunes – viernes.
  • Formarás parte de un gran equipo de profesionales en una compañía consolidada internacionalmente.
  • Adquirirás una visión global del sector del automóvil, relacionándote con clientes, proveedores, consultores y concesionarios.
  • MSX Bazaar: Portal de compras colectivas con grandes descuentos para empleados.
  • 23 días laborables según convenio colectivo + 3 días extra.
  • Plan de formación interna .

¿Crees que eres la persona ideal para esta posición? Queremos conocerte Inscríbete a la oferta rápidamente y revisaremos tu candidatura.

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