IT Application Support Expert

hace 24 horas


Madrid, España TÜV Rheinland Iberica Holding SL A tiempo completo

TÜV Rheinland Group , a global leader in testing, inspection, certification, consulting, and training services, is a sustainable and independent provider with over 150 years of experience guaranteeing quality and safety worldwide. With a workforce of more than 24,000 employees, TÜV Rheinland is currently seeking a IT Application Support Expert to support its global growth strategy.Job DescriptionOur team supports numerous applications, including both in-house developments and standard products from the market.As part of the team, your responsibilities will include performing application-specific tasks, as well as planning and technical preparation, including the rollout and further development of production software.As a Subject Matter Expert (m/f/d), you will advise on the implementation of business processes within the system and support/develop business‑specific requirements and prerequisites.Together with the respective service responsible for the application, you will test IT systems and IT components (e.g., after development and maintenance) and support IT service management and end users in case of problems (2nd level application support for software and, if necessary, hardware issues).As part of your responsibilities, you will work with service ticketing tools such as Cherwell, or also in Jira or Confluence.Experience & Further QualificationsCompleted studies in computer science, business informatics, business or a comparable qualification, as well as professional experience in the support and management of IT applicationsExperience in project management within the context of IT solution development and in developing and defining requirements from the business department, including process managementExperience in projects and activities in the SAP environment is advantageousExcellent user support skillsGood knowledge of MS Office products and ideally initial experience with Jira & ConfluenceExcellent English skills are mandatoryWhat can we offer you?■To belong to a solid international business project, with opportunities for professional development and a strong focus on people.■Job stability with an indefinite and full‑time contract.■Participative and inclusive work environment with implementation of hybrid models of presence in the office and at home.■Access to a flexible salary package with tax advantages, competitive at market level and with bonuses for achievement of objectives and contribution to results.■Individual development plan to improve professional and personal skills that enhance talent management and the defined professional career.If you wish to take part in the selection process, submit your application and send your CV. We would love to meet you and find a common project with youWe only accept applications submitted online through our application system. We cannot accept applications sent by email.What else you should knowJob ID: 17660Type of contract: PermanentType of employment: Full TimeWork model: Flex Office / partially remoteCompany: TÜV Rheinland Iberica Holding SLApplication deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.#J-18808-Ljbffr



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