Icelandic Support Fjarvinna Þjónustufulltrúi Með Íslensku Fyrir Ferðaþjónustu
hace 2 días
YfirlitÞessi staða sem þjónustufulltrúi krefst reiprennandi íslensku, góðrar samskiptafærni og hæfni til að leysa mál á faglegan og skilvirkan hátt. Vinnufyrirkomulagið er að mestu leyti fjarvinna, með föstum vinnutíma, þjálfun frá fyrsta degi og alþjóðlegu starfsumhverfi. Engin sérstök menntun er nauðsynleg, en reynsla í þjónustu, ferðaþjónustu eða bókunarkerfum er kostur. Lýsing á starfiÍ þessu hlutverki munt þú aðstoða viðskiptavini sem leita upplýsinga, óska eftir breytingum á bókunum eða þurfa lausn á vandamálum sem tengjast ferðaþjónustu. Þú munt svara símtölum, netspjalli og tölvupósti á íslensku, skrá atvik, fylgja verklagsreglum og veita nákvæmar upplýsingar á kurteislegan og skýran hátt. Þú munt hjálpa viðskiptavinum að finna réttar lausnir, stýra væntingum og sjá til þess að hver fyrirspurn sé afgreidd á skilvirkan og jákvæðan hátt. Mikilvægt er að geta unnið undir álagi, haft góða samskiptahæfni og sýnt þolinmæði og fagmennsku í samskiptum við fjölbreyttan hóp viðskiptavina. Starfsumhverfið er fjölmenningarlegt og býður upp á fræðslu, stuðning og tækifæri til áframhaldandi starfsþróunar. Þjálfun er greidd og miðar að því að gera þig fullkomlega tilbúinn í öll ferli, kerfi og aðstæður sem kunna að koma upp. FlutningsaðstoðFólk sem flytur erlendis frá fær endurgreidda flugmiða, móttöku á flugvelli, húsnæði eða ráðgjöf um húsnæðismál, aðstoð við pappírsvinnu og viðbótarstuðning. FríðindiEinkasjúkratrygging frá fyrsta degi Greidd þjálfun og fræðsla Starfsframa og hreyfanleiki innan fyrirtækisins Afslættir á líkamsrækt, veitingastöðum og verslunum Fjölþjóðlegt vinnuumhverfi Heilsuefling og starfsmannaviðburðir English VersionSummaryThis Icelandic-speaking Customer Service Representative role offers remote work, structured hours, full paid training and an international work environment. Fluency in Icelandic is required along with strong communication skills and the ability to handle customer inquiries with professionalism. Experience in travel booking or customer care is helpful but not essential. Job DescriptionYou will assist customers with booking-related requests, provide accurate information, resolve issues, and ensure a smooth support experience. Daily communication will take place via phone, email, and chat, and you will follow established processes to record case details and provide high-quality service. Your responsibilities include identifying customer needs, offering solutions, guiding users through travel policies, and ensuring timely resolution. You will maintain a calm and supportive tone, even under pressure, and work effectively with teammates across a multicultural environment. Training is provided to help you master support tools, communication techniques, and platform-specific knowledge. This role suits individuals who enjoy helping others, solving problems and maintaining a positive attitude in fast-paced situations. Relocation SupportIncludes flight reimbursement, airport pickup, accommodation or free housing consultation, assistance with legal documentation and additional guidance throughout relocation. BenefitsPrivate health insurance from day one Paid training and continuous coaching Career development opportunities Discount programs for gyms, restaurants and shops International team environment Wellness and engagement activities
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Barcelona, España jobsonboard.work A tiempo completoIcelandic Support Fjarvinna Þjónustufulltrúi Me... Yfirlit Þessi staða sem þjónustufulltrúi krefst reiprennandi íslensku, góðrar samskiptafærni og hæfni til að leysa mál á faglegan og skilvirkan hátt. Vinnufyrirkomulagið er að mestu leyti fjarvinna, með föstum vinnutíma, þjálfun frá fyrsta degi og alþjóðlegu starfsumhverfi. Engin...
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Barcelona, España jobsonboard A tiempo completoYfirlitÞessi staða sem þjónustufulltrúi krefst reiprennandi íslensku, góðrar samskiptafærni og hæfni til að leysa mál á faglegan og skilvirkan hátt. Vinnufyrirkomulagið er að mestu leyti fjarvinna, með föstum vinnutíma, þjálfun frá fyrsta degi og alþjóðlegu starfsumhverfi. Engin sérstök menntun er nauðsynleg, en reynsla í...
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Icelandic-Speaking Booking Support Specialist
hace 7 días
Barcelona, España Lingo-nova A tiempo completoA leading travel services company is seeking an Icelandic Speaking Customer Service Representative in Barcelona. In this hybrid role, you will support international travelers by handling inquiries via email and phone. Ideal candidates possess C2 level Icelandic and advanced English skills, alongside strong communication abilities. The position offers...
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Barcelona, Barcelona, España CallForTalents A tiempo completoJob Description: Junior Customer Support Representative (Icelandic Market) – BarcelonaAre you anative or fluent Icelandic speakerexcited to launch your career in a lively international environment? We are looking for aJunior Customer Support Representativeto join our enthusiastic team in Barcelona Whether you have experience or are just beginning your...
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Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Description: Junior Customer Support Representative (Icelandic Market) – Barcelona Are you a native or fluent Icelandic speaker excited to launch your career in a lively international environment? We are looking for a Junior Customer Support Representative to join our enthusiastic team in Barcelona Whether you have experience or are just beginning your...
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Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Description: Junior Customer Support Representative (Icelandic Market) – Barcelona Are you a native or fluent Icelandic speaker excited to launch your career in a lively international environment? We are looking for a Junior Customer Support Representative to join our enthusiastic team in Barcelona Whether you have experience or are just beginning...
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Barcelona, España CallForTalents A tiempo completoIcelandic Speaking Junior Customer Support Representative1 week ago Be among the first 25 applicantsJob DescriptionAre you a native or fluent Icelandic speaker excited to launch your career in a lively international environment? We are looking for a Junior Customer Support Representative to join our enthusiastic team in Barcelona! Whether you have experience...
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German-Swedish-Dutch-Danish Customer Support
hace 2 semanas
Barcelona, Barcelona, España Jobsonboard A tiempo completoSummaryLocation flexible with hybrid work model. Requires fluent Swedish and strong English comprehension. Background in sales, digital marketing, online advertising or customer account management is an advantage. Full training is provided. Competitive salary package. Relocation support available for candidates relocating from abroad. Working hours follow...
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Icelandic Travel Support Advisor — Hybrid
hace 1 semana
Barcelona, España PlanetJobs A tiempo completoA prestigious travel company is seeking a customer support advisor in Barcelona. The role involves understanding customer needs and providing high-quality service, with responsibilities including responding to inquiries and mediating between international travelers and accommodation suppliers. Ideal candidates must be proficient in Icelandic (C2) and have...
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Barcelona, Barcelona, España CallForTalents A tiempo completoJob Description: Junior Customer Support Representative (Icelandic Market) BarcelonaAre you anative or fluent Icelandic speakereager to kickstart your career in a vibrant international setting? We are seeking aJunior Customer Support Representativeto join our enthusiastic team in Barcelona Whether you're experienced or just starting your professional path,...
