Facility Operations Center Engineer, ADC Facility Operations Center

Facility Operations Center Engineer, ADC Facility Operations Center Job ID: | Amazon Data Services, Inc.Application deadline: Applications will be accepted on an ongoing basisAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.We work on the most challenging problems, with thousands of variables impacting the supply chain. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.At Amazon, we’re working to be the most customer‑centric company on Earth. Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.Key Job Responsibilities Able to properly respond, acknowledge, investigate, and dispatch critical alarmsMonitor the facility infrastructure platformPerform change management tasks; create and issue ticketsFollow verbal and written directionsHave an intermediate level of understanding of critical infrastructure and proficient computer and communication skillsRequired shift‑work, overtime, and/or rotating schedules to support a 24X7 environment (rotating shift work includes weekends, nights, holidays, and overtime shifts)A Day in the Life The Facility Operations Center (FOC) serves as the centralized 24/7 remote monitoring center for AWS data center’s critical physical facilities infrastructure systems. We support availability by assisting internal teams in communicating prompt and accurate alarm and event notifications. The FOC ensures safety across all AWS data centers by enforcing Change Management policies and acts as the communication hub during emergency and normal operations.About the Team The FOC is a singular support team that proactively monitors life‑safety systems and infrastructure equipment alarms (e.g., chillers, temperature sensors, generators, UPSs, Catcher, switchgear, breakers, PDUs, and ATSs) that provide power and cooling to the platform on a 24x7x365 basis. We support Data Center Engineer Operations teams responsible for the operation of infrastructure equipment. Our role is to ensure that critical alarms are properly Responded to, Acknowledged, Investigated, and Dispatched (RAID). Additionally, the FOC serves as a communications hub during both standard and emergency operations.Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.Basic Qualifications 1+ years of electrical or mechanical, or 1+ years of data center or mission‑critical facilities (example: hospital, military facility, public safety facility, etc.) experienceCurrent, active US Government Security Clearance of TS/SCI with PolygraphPreferred Qualifications 2+ years of data center engineering experience2+ years of operations and on‑call support for data center facilities, mission‑critical plants, or production facilities experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.Base salary range for this position: Colorado $75,900 - $132,800 annually; National $68,300 - $152,700 annually.Posted: December 31, 2025 (Updated about 5 hours ago)#J-18808-Ljbffr