Crew Data Analyst
hace 2 semanas
Job Purpose Provide technical and analytical support to the cabin crew operations team, ensuring data integrity, automation of reporting processes, and timely resolution of system-related issues. The role contributes to operational efficiency, improved decision-making, and the development of data-driven processes within the cabin crew department. Main Accountabilities Maintain reliable databases to support operational decisions and avoid planning errors. Provide consistent and timely performance insights with reduced manual workload.
Identify trends and support proactive crew management and resource allocation. Ensure quick resolution of issues to minimize operational disruptions. Keep key stakeholders informed with updated and accurate performance data. Ensure accurate data flow and timely updates in operational databases.
Facilitate communication and problem resolution between the company and the AIMS provider. Main Responsibilities - Tasks Ensure the integrity and accuracy of operational data in AIMS and Salesforce systems. Automate daily and weekly reporting processes. Perform basic analytics on cabin crew KPI as attendance, sick leave, and punctuality.
Support local users with technical issues related to systems or data. Collaborate in recurring operational processes: dashboard updates and monthly closings. Upload and extract bulk datasets to and from internal systems. Act as the focal point with AIMS for system issues and improvements.
Main Relationships Cabin Crew Operations Team: For alignment on reporting needs and data quality. IT Department: For technical troubleshooting and process automation. Crew Planning Team: For syncing attendance, performance, and availability data. AIMS Support Team: To act as liaison for technical issues and system updates.
HR & Absenteeism Team: To validate sick leave and performance metrics. Education Bachelor’s degree in Data Science, Engineering, Business Intelligence or related field.
Experience
Experience in data analysis, aviation operations or logistics, industrial environments. Competencies Analytical Strategic thinking Assertive communication Teamwork Dynamism Results Oriented Languages Minimum English B2 - Spanish C1 Other Experience with Excel-based data reporting and automation. Basic knowledge of data integration and reporting tools (e.g., Power BI, Tableau). Intermediate SQL or database querying skills.
Location Barcelona-Viladecans, Spain. Level Individual Contributor 5 #J-18808-Ljbffr
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