Head of Global IT Business Service Centers

hace 12 horas


Madrid, España SGS A tiempo completo

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service excellence. Lead and scale SGS’s global network of Business Service Centers (Madrid, Bogotá, Manila), delivering high-quality, industrialized digital engineering solutions (cloud, full-stack, AI/ML, automation, DevOps) to accelerate digital transformation, modernize legacy systems, and ensure a follow-the-sun delivery model. GBS / Shared Services Strategy & Setup Design and implement shared services processes for IT and future business units. Create business cases for expansion of services to other business factories. Manage current IT service delivery across Manila and Bogotá. Optimize L1 and nearshore/offshore processes for productivity, cost-efficiency, and quality. Establish SOPs, monitoring frameworks, and reporting mechanisms. Drive global strategy for the GBS network, scaling beyond IT to other business factories. Align services with SGS’s enterprise strategy and digital transformation goals. Build, mentor, and grow a high-performing global team. Global Portfolio & Business Partnership Translate business needs into scalable services delivered through GBS. Collaborate with local and global stakeholders to expand services beyond IT. Bachelor’s degree in IT, Engineering, Business, or similar ~ Master’s in Digital Transformation, Business Strategy, or Technology Management (preferred) ~ Certifications in IT service management, Agile, DevOps, or process excellence (preferred) ~ 10+ years in technology leadership, software engineering, or operations ~ Proven experience setting up shared services or Global Business Services centers ~ Experience building business cases for global service expansion ~5+ years leading multi-location or offshore/nearshore teams ~ Strong understanding of IT, digital engineering, cloud, and DevOps practices ~ Ability to combine operational delivery with strategic planning ~ Experience in industrialized delivery (IT or business processes) ~ Strong business acumen and financial understanding for business case creation Comfortable working in multi-location teams and fostering cross-cultural collaboration Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry. Enjoy a flexible schedule and a hybrid work model Apply Now: At SGS, we are committed to fostering an open, friendly, and supportive culture that thrives on teamwork.



  • Madrid, España SGS A tiempo completo

    Head of Global IT Business Service Centers Full-time SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service excellence. Lead and scale SGS’s global network of...


  • Madrid, España SGS A tiempo completo

    Head of Global IT Business Service CentersNo espere a enviar su solicitud después de leer esta descripción; se espera un gran volumen de candidaturas para esta oportunidad.Full-timeSGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries,...


  • Madrid, España SGS A tiempo completo

    Head of Global IT Business Service CentersFull-timeSGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service excellence.Lead and scale SGS's global network of...


  • Madrid, España SGS A tiempo completo

    Head of Global IT Business Service CentersNo espere a enviar su solicitud después de leer esta descripción; se espera un gran volumen de candidaturas para esta oportunidad.Full-timeSGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries,...


  • Madrid, España SGS A tiempo completo

    Head of Global IT Business Service CentersFull-timeSGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over2,500 laboratories and business facilitiesacross 115 countries, supported by a team of99,500 dedicated professionalswith over 145 years of service excellence.Lead and scale SGS’s global network of...


  • Madrid, España SGS A tiempo completo

    Job Description Lead and scale SGS’s global network of Business Service Centers (Madrid, Bogotá, Manila), delivering high-quality, industrialized digital engineering solutions (cloud, full-stack, AI/ML, automation, DevOps) to accelerate digital transformation, modernize legacy systems, and ensure a follow-the-sun delivery model. Key Responsibilities: GBS...


  • Madrid, España SGS A tiempo completo

    SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over2,500 laboratories and business facilitiesacross 115 countries, supported by a team of99,500 dedicated professionalswith over 145 years of service excellence. OverviewLead and scale SGS’s global network of Business Service Centers (Madrid, Bogotá,...


  • Madrid, España SGS A tiempo completo

    Job DescriptionLead and scale SGS’s global network of Business Service Centers (Madrid, Bogotá, Manila), delivering high-quality, industrialized digital engineering solutions (cloud, full-stack, AI/ML, automation, DevOps) to accelerate digital transformation, modernize legacy systems, and ensure a follow-the-sun delivery model. Key Responsibilities: GBS /...


  • Madrid, España SGS A tiempo completo

    SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service excellence. Overview Lead and scale SGS’s global network of Business Service Centers (Madrid, Bogotá,...


  • Madrid, España SGS A tiempo completo

    Company Description SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service excellence. Job Description Lead and scale SGS's global network of Business Service...