Ingeniero Cisco Voice L3

hace 1 semana

madrid, España T-mapp Jobs A tiempo completo

A leading IT services provider that works with key sectors such as the financial industry is currently seeking a Cisco Voice L3 Engineer. The organization is an international financial services group, with in excess of 202,000 employees with solid roots in Europe, a significant and growing presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. Voice Team provides technical support to clients, respond to their requests promptly by prioritizing and allocating them, monitor and resolve voice issues, configure, implement, and provide support for VoIP installations whenever the need arises, evaluate wiring problems and fix them, assess and state solutions for voice communication issues, plan and suggest systems management software and hardware. Key Responsibilities: Design, build, implement, upgrade, and troubleshoot Cisco Voice and Collaboration environments, with strong focus on SBC and CUCM. Lead end-to-end deployment of Cisco UC platforms, including CUCM cluster builds from scratch, full dial plan configuration, and system upgrades. Deploy and support Cisco Jabber over MRA, including SSO authentication. Provide advanced SIP troubleshooting, including header-level analysis. Ensure high availability, performance, and SLA compliance of voice infrastructure. Implement and monitor security policies, standards, and technical documentation. Perform advanced incident diagnosis, root cause analysis, and resolution using logs and packet captures. Support and manage incidents through ServiceNow. Deliver technical support and lifecycle management for Cisco Unified Communications technologies. Support PBX integrations and migrations with third-party systems. Manage and troubleshoot voice gateways and protocols (MGCP, SIP, H.323, SCCP, PRI/E1, FXO/FXS). Coordinate with Cisco TAC to resolve complex technical issues in enterprise environments. Professional Skills, Abilities and Experience: Strong organizational skills with the ability to multi-task 5 to 7 years experience working in IT infrastructure environments. Team and collaborative working to develop and deliver appropriate solutions skills. Experience of delivering strategic priorities within strict timelines. Customer service-oriented skills. Knowledge of different VoIP protocols (SIP, H323, RTP, MGCP) Experience on large voice infrastructure (mainly Cisco integrated with third parties)Large experience on voice troubleshooting (Translator X, Wireshark, RTMT.) Desirable expertise: Knowledge of different recording environments (NICE, IPC, VERBA) Deep knowledge of Voice Oracle Infrastructure (SBC, ECB) Languages & Qualifications: High English spoken and written fluent QUALIFICATIONS: Industry Certifications desired: Cisco, Nice/Verba, Oracle, Alcatel Others: On Site Services: From 7:30 to 19:30 schedule to cover in weekly shifts of 8 working hours/day On Call Services: Out of regular schedule, we provide On Call services 24/7 to be covered in weekly shifts by team members #J-18808-Ljbffr

  • Ingeniero Cisco Voice L3

    hace 6 días

    Madrid, España T-mapp Jobs A tiempo completo

    A leading IT services provider that works with key sectors such as the financial industry is currently seeking a Cisco Voice L3 Engineer. Voice Team provides technical support to clients, respond to their requests promptly by prioritizing and allocating them, monitor and resolve voice issues, configure, implement, and provide support for VoIP installations...

  • Ingeniero Cisco Voice L3

    hace 1 día

    Madrid, España T-mapp A tiempo completo

    OverviewA leading IT services provider that works with key sectors such as the financial industry is currently seeking a Cisco Voice L3 Engineer. The organization is an international financial services group, with in excess of 202,000 employees with roots in Europe, a significant and growing presence in the Americas as well as a solid and fast-growing...

  • Ingeniero Cisco Voice L3

    hace 2 semanas

    Madrid, España T-mapp Jobs A tiempo completo

    A leading IT services provider that works with key sectors such as the financial industry is currently seeking a Cisco Voice L3 Engineer.The organization is an international financial services group, with in excess of 202,000 employees with solid roots in Europe, a significant and growing presence in the Americas as well as a solid and fast-growing business...

  • Ingeniero Cisco Voice L3

    hace 1 semana

    Madrid, España T-mapp Jobs A tiempo completo

    A leading IT services provider that works with key sectors such as the financial industry is currently seeking a Cisco Voice L3 Engineer. The organization is an international financial services group, with in excess of 202,000 employees with solid roots in Europe, a significant and growing presence in the Americas as well as a solid and fast-growing business...

  • Ingeniero Cisco Voice L3

    hace 1 día

    madrid, España T-mapp A tiempo completo

    Overview A leading IT services provider that works with key sectors such as the financial industry is currently seeking a Cisco Voice L3 Engineer. The organization is an international financial services group, with in excess of 202,000 employees with roots in Europe, a significant and growing presence in the Americas as well as a solid and fast-growing...

  • Ingeniero Cisco Voice L3

    hace 2 semanas

    Madrid, Madrid, España T-mapp A tiempo completo

    A leading IT services provider that works with key sectors such as the financial industry is currently seeking a Cisco Voice L3 Engineer.The organization is an international financial services group, with in excess of 202,000 employees with solidroots in Europe, a significant and growing presence in the Americas as well as a solid and fast-growing business...

  • Senior Cisco Voice

    hace 1 día

    Madrid, España T-mapp A tiempo completo

    A leading IT services provider in Spain is looking for a Cisco Voice L3 Engineer. The successful candidate will design and implement Cisco Voice and Collaboration environments and ensure the high availability of the voice infrastructure. Key qualifications include extensive experience in IT infrastructure, VoIP protocols, and strong troubleshooting...

  • Ingeniero Cisco Voice L3

    hace 3 días

    Madrid, España T-mapp Jobs A tiempo completo

    A leading IT services provider that works with key sectors such as the financial industry is currently seeking a Cisco Voice L3 Engineer. The organization is an international financial services group, with in excess of 202,000 employees with solid roots in Europe, a significant and growing presence in the Americas as well as a solid and fast-growing business...

  • Senior Cisco Voice L3 Engineer – UC/SBC Specialist

    hace 2 semanas

    Madrid, España T-mapp Jobs A tiempo completo

    A leading IT services provider in Madrid is seeking a Cisco Voice L3 Engineer to design, implement, and troubleshoot voice infrastructures. The ideal candidate will have 5 to 7 years of experience in IT environments, along with strong knowledge of VoIP protocols. Responsibilities include end-to-end deployment of Cisco UC platforms and providing advanced SIP...

  • Cisco Voice Engineer

    hace 2 semanas

    Madrid, España Robert Walters Spain A tiempo completo

    Empresa multinacional líder en servicios tecnológicos y transformación digital busca incorporar un Voice Engineer en su equipo. Funciones: Diseñar, implementar, mantener y optimizar la infraestructura de voz y colaboración Diseño e implementación de soluciones Cisco 5 a 7 años de experiencia en entornos Cisco Voice Amplio conocimiento de protocolos...