Product Owner

Freelance Opportunity: Product Owner - Enterprise AI Chatbot - Remote Global Enterprise Partners is supporting a major digital transformation initiative and is looking for an experienced Digital Product Owner to drive the strategy, evolution, and adoption of an enterprise‑grade AI chatbot powering secure, intelligent employee support across the organization. This role sits at the intersection of AI, product strategy, user experience, and enterprise automation. What's in it for you? Lead the strategic roadmap of a flagship enterprise AI chatbot Work with cutting‑edge AI/ML, conversational AI, and LLM technologies Collaborate with global digital, data, and product teams Opportunity for a long‑term, high‑impact engagement Fully remote with flexibility and international exposure Key Responsibilities Define and drive the product roadmap, aligning the chatbot with business goals Conduct market and competitive analysis in the enterprise AI landscape Establish KPIs and track product performance, value, and user engagement Improve conversational design and overall user experience Collaborate with UX/UI teams on user journeys and interaction design Work closely with AI/ML engineers to enhance NLP and agentic capabilities Oversee integrations with HR, IT, Finance, and other internal systems Manage knowledge base, data quality, and chatbot training Present progress, roadmap updates, and ROI metrics to leadership and SteerCo Facilitate workshops, requirement‑gathering sessions, and cross‑functional alignment Monitor analytics, run experiments, and identify automation opportunities Requirements Education and Experience Bachelor's degree in Business, Computer Science, or a related field Minimum of 5 years of product management experience, preferably with AI/ML or enterprise digital products Proven experience managing digital products from concept to launch Familiarity with agile methodologies and product management tools Technical Skills Understanding of conversational AI, NLP, and Agentic AI concepts Familiarity with chatbot platforms such as Microsoft Copilot, Microsoft Foundry Knowledge of modern LLMs (Claude, OpenAI, Gemini) Basic proficiency with Python, React, APIs, and system integrations Understanding of cloud environments such as Azure or AWS Soft Skills Excellent communication and presentation abilities Strong analytical, critical‑thinking, and problem‑solving skills User‑centric mindset with high empathy for employee experience Strong stakeholder management and change‑management capabilities Comfort working in fast‑paced, cross‑functional environments Preferred Qualifications MBA or relevant advanced degree Experience implementing enterprise chatbots Knowledge of HR or IT service management processes Product management certifications Experience with GDPR, SOX, and standard enterprise compliance frameworks Contract Details Start date: ASAP Contract type: Freelancer/Contractor Duration: 12 months Working model: Fully remote Location: Global, working in CET timezones Interested? If you or someone in your network is a strong fit, please send an updated CV or reach out directly: Email: Phone: WhatsApp: Let op: vacaturefraude Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding: * Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN). * Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website. Important: job fraud Unfortunately, job fraud is becoming more common. Beware of such scams: * We will never ask for personal information (such as a copy of your ID,