Service Release Manager

About NDT GlobalNDT Global is the leading provider of inline diagnostic solutions, advanced data insights, and integrity management services that safeguard energy‑sector infrastructure. The company is recognized for its expertise in both ultrasonic inspection technologies — such as Pulse Echo, Pitch‑and‑Catch, Phased Array, and Acoustic Resonance (ART Scan) — and ultra‑high‑resolution Magnetic Flux Leakage (MFL) inspection services. These differentiated offerings, along with non‑ultrasonic technologies like Inertial Measurement Units and others in development, enable NDT Global to deliver comprehensive asset integrity solutions.Innovation is at the core of NDT Global's mission. We continuously challenge the boundaries of existing technologies to deliver transformational solutions that empower the industry to achieve safer, more cost‑effective pipeline management. By strategically applying inspection technologies to detect, diagnose, and model various types of threats, NDT Global provides predictive, decision‑ready insights. These insights, driven by the world’s most accurate data, enable asset owners to optimize infrastructure health, drive operational efficiencies, reduce risk, and minimize their carbon footprint.Service Release ManagerThis role ensures that new features, updates, and fixes are delivered in a consistent, high‑quality, and timely manner to support the successful introduction of new services into the organization.Release Planning & CoordinationDevelop and maintain the integrated release calendar across all platforms (analytics, software, applications, firmware, infrastructure)Measure and monitor the progress of releases after deployment and ensure closure of the feedback loopEstablish and enforce standardized release management processes, workflows, training and documentation across departmentsEnsure all releases follow proper change control, quality assurance, and compliance standards (e.g., Environment Management & Testing)Work with Data Analytics, Quality Assurance, Software and IT to maintain well‑defined staging, pre‑production and testing environments; specifically test and release internally developed analysis software and other mission‑critical applicationsEnsure proper test planning, regression testing, and validation activities are performed before any deploymentCoordinate with firmware and application teams to ensure hardware/manufacturer compatibility testingRisk ManagementMaintain a release rollback plan and disaster recovery procedures in case of deployment failuresDocument release notes, deployment procedures, and known issues for each releaseServe as the liaison between development teams, product management, and operationsProvide guidance and coaching to internal teams on modern release management practicesEvaluate and implement tools to automate release processes, reporting, and deployment trackingContribute to the design of future‑state release management capabilities, tools and frameworks for broader company adoptionQualificationsAssociate a bachelor's degree in computer science, software development, engineering or related education (required)Technical Management or related qualificationProject Management or related qualification (preferred)Knowledge of software development and testing methodologies and toolsProject Management skills to enable effective planning and management of release management processes from end‑to‑end (preferred)Proficient in spoken and written English; local language is a plusProficient in Microsoft Project (or similar project management program)Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)Strong planning, coordination, and scheduling skillsSkilled in stakeholder management and status reportingStrong organizational and time management skillsBenefitsHealth Insurance, pension plan, Gym Flex, eyecare, 23 days annual leaveFlexible & hybrid working: Our flextime model allows you to design your working day as it suits your needsIndividual training and development opportunities and professional development schemesOpportunity to work with cutting‑edge technologies and make a significant impact on our data strategyGreat company culture and office environment#J-18808-Ljbffr