Senior Product Data Analyst, CRM

At Superbet, data isn't a support function, it's at the heart of every major decision we make. As an Analyst, you'll operate at the intersection of product, commercial, and marketing strategy. Your analyses won't sit in slide decks; they'll directly shape how millions of customers engage with our products. This is a role for very special kind of analyst: who love hard problems, thrive in ambiguity, and get energized by moving from messy data to clear insights that drive strategy. You'll be expected to not just report what happened, but uncovering why, anticipating what's next, and influencing what we should do about it. What You'll Do Be the Decision Engine: Run deep-dive analyses into customer behavior, product usage, and commercial performance. Go beyond surface-level metrics to uncover the drivers behind the phenomenon. Shape Strategy with Data: Influence product roadmaps, commercial tactics, and marketing strategies by framing the right questions, running experiments (A/B testing, causal inference etc.), and delivering insights that change the course of decisions. Automate Intelligence: Build scalable dashboards, reporting systems, and data tools that enable teams across Superbet to make smarter, faster, data-driven decisions. Partner Across the Business: Collaborate with Product Managers, Commercial leaders, Engineers, Designers, and Marketers. You won't just answer questions, you'll help define them, challenge assumptions, and bring analytical rigor to high-stakes discussions. Tackle Ambiguity: Superbet moves fast. The questions won't always be clear. You'll be the one who can bring structure to chaos, translating broad business challenges into sharp, analytical problems. What We're Looking For Technical Mastery: SQL fluency (we use Snowflake) is a non-negotiable (but, we are open if you can make data talk through other languages). You should be equally comfortable working with complex data as you are doing deep inquiry through statistical/ML methods and bringing them to life in dashboards (we use Tableau). Data Storytelling: You excel at transforming complex analyses into clear, compelling narratives. You can communicate insights effectively to both technical and non-technical stakeholders, making data accessible and actionable for decision-making. Commercial & Product Acumen: You don't just crunch numbers; you understand how data connects to business outcomes, product design, and customer behavior. Bias for Impact: You care less about perfect models and more about driving measurable change. Your analyses are only successful if they move the needle. Proven Track Record: Previous experience in analytics and/or product data science roles (ideally in product or commercial domains) where you've directly influenced strategy and growth. Education: Degree in Data Science, Statistics, Economics, Computer Science/Engg., Mathematics, or a related quantitative field OR equivalent work experience. Years of Experience: We are hiring for roles with at least 2+ years of relevant experience. About us We are a global technology company dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, and Serbia, our company has evolved from a leading sports betting and gaming operator into a diversified product and tech organization, gathering more than 5,000 dedicated people across our teams. Shaping the future of play At Super, we are creating a unique entertainment ecosystem engaging millions of customers worldwide. Our product and technology teams in Amsterdam (the Netherlands), Madrid (Spain), Zagreb (Croatia), London (UK), and Bucharest (Romania) are building the playstack that will champion the future of play. Our ambitious growth strategy focuses on expanding across Europe and Latin America while delivering immersive customer experiences and creating lasting value for our customers, partners, and communities. Global recognition and standards The company's long-term strategy is supported by world-class investors. In 2019, Blackstone, the world's largest alternative asset manager, made a strategic minority investment of €175 million. In 2025, we strengthened our financial position through a €1.3 billion refinancing agreement, reinforcing our partnership with Blackstone and enabling accelerated global expansion. Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).