Customer Service

hace 3 horas

Madrid, España Darktrace Ltd A tiempo completo

Customer success Manager- Maternity Cover page is loaded## Customer success Manager- Maternity Coverlocations: Madrid Officetime type: Full timeposted on: Posted Todayjob requisition id: JR Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Darktrace’s platform and services are supported by over 2,400 employees around the world. Job D****escription****:**As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. This role requires a proactive mindset, strong organisational skills, relationship-building skills, and the ability to collaborate cross-functionally with technical and commercial teams to deliver value at every stage.This role is hybrid with minimum 3 days a week in our Madrid office.**You’ll work closely with Customer Success Engineers, Solutions Engineers, Renewals Managers, Onboarding specialists, Cyber Infrastructure Engineers, and Sales to ensure customers are supported both technically and commercially.Own the customer journey from onboarding to renewal, ensuring fast time-to-value and continuous alignment with business goals in collaboration with onboarding specialists /renewals managers/Technical roles/Sales* Build and maintain strong relationships with key stakeholders across accounts* Drive product adoption and usage through engagement and education* Monitor

  • Remote Spanish Customer Service Representative

    hace 1 semana

    Madrid, España SERVICE 800 A tiempo completo

    For more than 30 years, SERVICE 800 has been an expert in Customer Experience, designing programs and providing resources to collect customer feedback in 30 languages from customers around the world. Other than its core staff at its USA headquarters, many of S800’s global team members work from the comfort of their home offices. S800 offers competitive...

  • Customer Service Associate

    hace 2 días

    Madrid, España 2K A tiempo completo

    **Customer Services Associate - Please Submit y**our** CV in English** **_ OVERVIEW:_** **Our company is seeking a Customer Service Associate to play a meaningful role in the success of our Customer Service Operations. This position is responsible for handling 2K Games' highest level of service issues to ensure our customers' concerns are resolved in an...

  • Customer Service Associate

    hace 1 semana

    Madrid, España 2K Madrid A tiempo completo

    **_ OVERVIEW:_*** Our company is seeking a Customer Service Associate to play a meaningful role in the success of our Customer Service Operations. This position is responsible for handling 2K Games' highest level of service issues to ensure our customers' concerns are resolved in an effective and timely manner. You provide knowledge and expertise to Tier 1...

  • Customer Service

    hace 2 semanas

    Madrid, España Page Personnel España A tiempo completo

    Atención al cliente - Seguimiento y gestión de estudios - Emisión de llamadas - Traducción y codificación de textos - Gestión de BBDD Customer Service|French - Nível de francés bilingüe - Experiência en la gestión de datos y atención al cliente - Valorable la experiência en emisión de llamadas Importante compañía del sector de la salud...

  • Customer Service Representative

    hace 3 días

    Madrid, España Lyto Immigration A tiempo completo

    Our company is seeking a highly motivated and enthusiastic individual to join our customer service team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients. **Responsibilities** - Responding promptly and professionally to customer inquiries,...

  • Customer Service Manager

    hace 1 semana

    Madrid, España Hays Response A tiempo completo

    Customer Service Manager Madrid Centro Importante laboratorio, distribuidor y comercializador de medicamentos y productos sanitarios, busca incorporar a su plantilla un/a Customer Service Manager Como futuro Customer Service Manager tus principales funciones se centrarán en la creación, implantación y seguimiento de la política y procedimiento de...

  • Customer Service Coordinator

    hace 2 semanas

    Madrid, España GE Healthcare A tiempo completo

    **Job Description Summary**: To provide excellent customer service to our customers and / or to designated specific groups of overseas distributors and subsidiaries. To assist and support the Customer Service and Commercial teams by processing and amending Customer Service data and producing reports, quotations and contracts within the ERP system, in...

  • Customer Service Coordinator

    hace 2 días

    Madrid, España AUTO1 Group A tiempo completo

    A leading automotive service provider in Madrid is seeking a skilled manager to lead and develop their customer service team. This role involves managing customer service operations, contract negotiations, and strategic planning. The position offers a permanent contract, competitive salary, and opportunities for growth in a dynamic international environment....

  • Customer Service Manager

    hace 1 semana

    Madrid, España Hays A tiempo completo

    Importante laboratorio, distribuidor y comercializador de medicamentos y productos sanitarios, busca incorporar a su plantilla un/a Customer Service Manager Como futuro Customer Service Manager tus principales funciones se centrarán en la creación, implantación y seguimiento de la política y procedimiento de atención al cliente establecida por la...

  • Customer service specialist

    hace 1 semana

    Madrid, España SUANNUTRA A tiempo completo

    Monteloeder, Elche, Alicante | Suan Nutra Group At Monteloeder, we are looking for a Customer Service Specialist to join our team and support our commercial and operations activities in a B2 B, regulated environment. This role is key to ensuring excellent customer service throughout the order lifecycle, working closely with Sales, Quality, Supply Chain and...