SAP Basis Consultant
hace 19 horas
Our goal is to strengthen the brand in Spain. We are looking for you to work as SAP Basis Consultant Technical Expertise: Must have exposure to SAP Basis, SAP S/4HANA, and cloud platforms like Azure and AWS in the context of SAP Greenfield and Brownfield customers. Strong knowledge of IT Service Management, SAP Basis, and SAP Application. Hands-on experience with SAP Basis activities, SAP release upgrades, and infrastructure updates for cloud customers. Advanced knowledge of SAP Basis, SAP S/4HANA, and cloud services (e.g., Azure, AWS, GCP). Knowledge of HA/DR (SDDR, LDDR, RTO, RPO) is essential. Customer Focus and Communication: Excellent customer focus, networking, and relationship-building skills. Results-driven mindset with effective decision-making abilities. Deliver effective customer communication using digital mediums to achieve high customer satisfaction. Organizational Skills: Self-organized and capable of managing their own workload effectively. Experience in handling escalations and working with cross-cultural and cross-functional teams. Familiarity with ECS operations infrastructure, processes, and automation tools such as SPC and TIC. Proficiency in project management fundamentals, ITIL, Lean Fundamentals, cloud architecture, and IT technical infrastructure. Work Experience: An engineering graduate with a strong background in SAP technical consulting. At least 2 years in a customer-facing role (e.g., consulting, IT support, IT services). Role & Responsibilities: End-to-End Customer Engagement: Manage end-to-end customer engagement and delivery of contractual agreements and services, with a focus on SAP S/4HANA private cloud edition deliverables. Support customers' day-to-day operations, including technical and infrastructure aspects like IP ranges, load balancer setup requirements, and VPN networks. Support DR external testing and validation for customers. Handle support tickets, bridging customer queries and requirements with the technical operations team. Service Delivery and Support: Orchestrate overall service delivery according to agreed SLAs and KPIs. Provide technical guidance and address customer queries throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement. Proactively monitor tickets, handle issues, and communicate regularly and transparently with customers. Contribute to customer daily operational activities, release upgrades, and maintenance activities. Execute and support problem management and continuous improvement efforts. Handle additional service requests and supports for commercial change requests. Customer Satisfaction and Escalation Management: Maintain customer satisfaction through issue mitigation, escalation management, and helping customers maximize the value of their partnership with SAP. Support de-escalation of critical customer situations and review SLA service credit cases. Support critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams, and SAP Product Support, as applicable. Facilitate DR external testing and validation for customers. Stakeholder Collaboration: Liaise with various SAP stakeholders, including Sales, Presales, Renewals teams, and Customer Success Partners, to ensure customer success. Work seamlessly with SAP Enterprise Cloud Services internal delivery teams throughout the customer engagement lifecycle. Review
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SAP Basis
hace 5 días
santiago de compostela, España JR Spain A tiempo completoA leading tech firm in Santiago de Compostela is seeking an experienced SAP Basis Consultant to enhance customer engagement and manage SAP S/4HANA deliverables. Candidates should have a strong background in SAP technologies and customer service, with a minimum of 2 years of consulting experience. The role emphasizes relationship-building, effective...
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SAP Consultant, Specialist
hace 1 semana
Santiago de Compostela, España Senovo IT Ltd A tiempo completoSAP Integration Consultant (SAP PI / IS / CPI) – Remote (Spain or Portugal) *** We are looking for an experienced SAP Integration Consultant with strong hands-on expertise in SAP PI / Integration Suite (IS) and SAP Cloud Platform Integration (CPI) to join our client's Business & Technology Integration team. This role is 100% remote from Spain or Portugal...
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SAP PP Expert Consultant
hace 1 semana
Santiago de Compostela, España Insud Pharma A tiempo completoPosition: SAP PP Expert ConsultantLocation: (Please specify city or modalidad: remote/presential/hybrid)Experience: +5 years as SAP consultant, preferably in pharmaceutical industryINSUD PHARMA is undertaking a global project to implement and migrate its SAP ECC management system to S4/HANA. We seek an SAP PP-PI Expert Consultant to collaborate in this...
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Sap Qm Consultant
hace 2 semanas
Santiago de Compostela, España Redeuropeaingenierosperuanos A tiempo completoRED Global is looking for a Senior SAP QM Consultant to join an ongoing SAP implementation project in Spain.Location: Santiago de Compostela, Galicia, Spain.Key SkillsSenior experience in SAP QMStrong hands‑on configurationFull lifecycle: design, build, testing, go-live, supportIntegration with PP / MM / EWMSpanish‑speaking, English B2Hybrid working...
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SAP Basis
hace 1 semana
las palmas de gran canaria, España JR Spain A tiempo completoA technology consulting firm is seeking an SAP Basis Consultant in Las Palmas de Gran Canaria. The role involves managing customer engagements and ensuring service delivery excellence in SAP S/4HANA environments. Candidates should have an engineering degree and at least two years of relevant experience in SAP technical consulting, with strong skills in SAP...
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Sap Sales Distribution Consultant
hace 2 semanas
Santiago de Compostela, España RED Global A tiempo completo**SAP SD Pricing Consultant – S/4HANA Implementation-Remote**¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación.For our international client, RED is currently looking for anSAP SD Pricing Consultantto join an ongoingS/4HANA implementation. The project is entering the testing phase, and the...
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Sap Consultant
hace 4 días
Santiago de Compostela, España Redeuropeaingenierosperuanos A tiempo completoSAP FI Consultant – Universal Parallel Accounting (Remote – Spain based candidates only)Location: Remote with occasional onsite travelDuration: 12+ months + possible extensionWe’re looking for Senior SAP FI Consultants to support a major S/4HANA Universal Parallel Accounting implementation for a leading client. This is a fantastic opportunity to work...
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Sap Fico Consultant
hace 2 semanas
Santiago de Compostela, España Redeuropeaingenierosperuanos A tiempo completoSAP FI Consultant – Universal Parallel Accounting (Remote – Spain based candidates only)Location: Remote with occasional onsite travel.Duration: 12+ months + possible Extension.We’re looking for Senior SAP FI Consultants to support a major S/4HANA Universal Parallel Accounting implementation for a leading client. This is a fantastic opportunity to work...
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SAP FICO Consultant
hace 1 semana
Santiago de Compostela, España RED Global A tiempo completoWe’re Hiring: SAP FI Consultant – Universal Parallel Accounting (Remote – Spain based candidates only)¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud.Location:Remote with occasional onsite travelDuration:12+ months + possible ExtensionAre you passionate about driving global...
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Sap Consultant
hace 4 días
santiago de compostela, España Redeuropeaingenierosperuanos A tiempo completoSAP FI Consultant – Universal Parallel Accounting (Remote – Spain based candidates only) Location: Remote with occasional onsite travelDuration: 12+ months + possible extensionWe’re looking for Senior SAP FI Consultants to support a major S/4HANA Universal Parallel Accounting implementation for a leading client. This is a fantastic opportunity to work...
