Harley Davidson Brand Ambassador

Harley Davidson Brand Ambassador - Dutch with English Harley Davidson Brand Ambassador - Dutch with English 4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Our ClientTheOur ClientThe Harley Owners Group (HOG) Brand Ambassador is the face and voice of Harley-Davidson to our loyal community of riders. This role is crucial in embodying the brand's values and ensuring an unforgettable HOG membership experience for every rider. We are seeking a passionate and results-oriented individual who provides exceptional customer service and building strong relationships within the HOG community.What's your Mission?Brand Champion: Authentically represent the Harley-Davidson brand and its values in every interaction.Deliver Exceptional Customer Service: Provide personalized and exceptional service to all customers and HOG members.Manage Customer Inquiries: Respond promptly and professionally to customer inquiries via phone, email, and other channels.Build Strong Customer Relationships: Foster long-term relationships with customers and members through personalized communication and proactive engagement.Optimize the Customer Experience: Ensure a seamless and enjoyable experience for every customer at every touchpoint.Process Transactions: Efficiently and accurately process membership payments and other relevant transactions.Drive Revenue Growth: Identify and capitalize on opportunities for cross-selling and upselling relevant products and services.Gather Customer Feedback: Collect and analyse customer feedback to identify areas for improvement and enhance the overall customer experience.Maintain Accurate Records: Ensure the accuracy and up-to-date status of all customer and member records within the Salesforce CRM.Communicate Effectively: Communicate clearly, concisely, and professionally with customers and members to ensure high levels of satisfaction.RequirementsFluency in Dutch: Demonstrated excellence in written and spoken Dutch, including exceptional grammar and spelling.Strong English Proficiency: Fluency in both written and spoken English.Customer-Centric Approach: Positive, enthusiastic, and friendly demeanour with strong interpersonal and communication skills.Interpersonal Skills: Strong listening, influencing, and negotiation skills.Resilience and Adaptability: Ability to perform effectively under pressure, think quickly, and resolve challenging situations.Customer Service Excellence: Proven ability to handle customer complaints and difficult situations with professionalism and empathy.Extra PointsPassion for Motorcycles: A genuine interest in motorcycles is a significant plusBenefitsStart Date: October 2025Hours: 39 h/weekWork Schedule: Monday to Friday, 9:00 am - 6:00 pmSalary: €21,062 gross per yearHolidays: 24 holiday days per yearWork Model: Hybrid (6 days per month at the office)Training: 1 week of full time training in the office, Monday to Friday - 9:00 am to 6:00 pmOffice Location: Barcelona (La Sagrera)Additional Perks:Career Growth: Ongoing training and development.Well-being Support: Confidential counselling and resources.Perks & Discounts: Exclusive offers and rewards.Health Benefits: Discounted health insurance.Skill Development: LinkedIn learning and certifications.Referral Program: Bring a friend and get a referral bonus.Seniority level Seniority level Entry levelEmployment type Employment type Full-timeJob function Job function Sales and Business DevelopmentIndustries IT Services and IT ConsultingReferrals increase your chances of interviewing at CPM International Contact Centre by 2xGet notified about new Brand Representative jobs in Barcelona, Catalonia, Spain .Assistant Brand Manager Durex & Veet Spain Hollister Co. - Brand Representative, Westfield La Maquinista Hollister Co. - Brand Representative, Westfield Les Glories Digital Global Brand Manager (beauty industry) Digital Global Brand Manager (beauty industry) Sant Just Desvern, Catalonia, Spain 2 weeks agoAbercrombie & Fitch - Brand Representative, Westfield La Maquinista Trade Marketing & Brand Activation Manager UK Social Media & Corporate Communications Manager Product & Brand Manager (Replacement - Maternity Leave) Castelldefels, Catalonia, Spain 2 years agoPaid Social media and booking management in a top modeling agency in Barcelona Work & Travel Stationssupport / Agent (m/w/d) - Spain We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr