Customer Support Specialist
hace 6 días
Join our fast‑growing scale‑up company as a Customer Support Specialist in Barcelona and help our global community of property owners and managers succeed.⭐ About the roleAs a Customer Support Specialist, you will become an expert in Lodgify software, providing top‑tier support via phone, email, or chat. Your mission is to help customers set up and grow their vacation‑rental business by troubleshooting issues, guiding them, and reporting insights to improve our platform.⭐ How will you make an impact?Provide support via phone, email, or chat.Resolve customer issues promptly to ensure satisfaction.Troubleshoot general technical problems on our platform.Report customer feedback to relevant teams and follow up as needed.Document any software bugs for continuous improvement.⭐ What makes you a great fit?Experience in technical customer support or a similar role.Strong communication skills in English, both verbal and written.Patience, attention to detail, and a logical approach to problem‑solving.Excellent troubleshooting skills with the ability to diagnose technical issues.Ability to work independently while managing multiple priorities in a fast‑paced environment.A positive attitude and strong sense of responsibility.Experience with CRM and support tools such as Zendesk, Intercom, or Freshdesk.Availability to work on weekends.Experience in the travel or hospitality industry is a plus.Why you’ll love usYou’ll be part of a growing, dynamic company with a truly international team, celebrated for its diversity and commitment to belonging.What’s in it for youFreedom to work from home any day that works for you.25 paid vacation days plus a Dois Intensivo in August.Top‑notch Cigna health insurance (covers travel, dental, psychologist, and pre‑existing conditions).Monthly meal allowance of €150 and a flexible remuneration plan with up to €70.Flexible transport remuneration options.️ Home‑office setup allowance for a productive workspace.Referral program with paid compensation.Daily office breakfast buffet and monthly social events (football, wine tastings, hikes, kayaking).Dynamic office environment with ping‑pong, foosball, and a team of over 60 nationalities.*Benefits offered may differ based on the contract type issued.So, what are you waiting for? Apply nowAll applications and CVs must be submitted in English.#J-18808-Ljbffr
-
Customer Support Specialist
hace 6 días
Barcelona, España Hero A tiempo completoYour Ownership? As a Customer Support Specialist, you will join the Ops team, whose overall mission is to deliver the best user experience across our various services. This includes onboarding and supporting our merchants throughout their use of our solutions. Are you ready for this thrilling challenge? As a Customer Support Specialist, your missions will be...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Hero A tiempo completoYour Ownership? As a Customer Support Specialist, you will join the Ops team, whose overall mission is to deliver the best user experience across our various services. This includes onboarding and supporting our merchants throughout their use of our solutions.Are you ready for this thrilling challenge? As a Customer Support Specialist, your missions will be...
-
Customer Support Specialist
hace 2 días
Barcelona, España EG Hire Global A tiempo completoCustomer Support Specialist Join EG Hire Global to work as a Customer Support Specialist. The role is based in Greece and offers remote or on‑site options. Languages We're Hiring For Good English Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish Benefits Competitive salary and performance bonuses Paid...
-
Customer Support Specialist
hace 6 días
Barcelona, España EG Hire Global A tiempo completoCustomer Support SpecialistJoin EG Hire Global to work as a Customer Support Specialist. The role is based in Greece and offers remote or on‑site options.Languages We're Hiring ForGood EnglishDutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, DanishBenefitsCompetitive salary and performance bonusesPaid...
-
Customer Support Specialist
hace 6 días
Barcelona, España EG Hire Global A tiempo completoJoin to apply for the Customer Support Specialist role at EG Hire Global .We’re hiring Customer Support to join international teams based in Greece, with remote or on‑site options available.Languages We're Hiring For: Good English and one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish and...
-
Customer Support Specialist
hace 6 días
Barcelona, España EG Hire Global A tiempo completoJoin to apply for the Customer Support Specialist role at EG Hire Global .Job DescriptionWe’re hiring Customer Support to join international teams based in Greece, with remote or on-site options available.Languages We’re Hiring ForGood English and one of the...
-
Customer Support Specialist
hace 2 días
Barcelona, España EG Hire Global A tiempo completoJoin to apply for the Customer Support Specialist role at EG Hire Global . Job Description We’re hiring Customer Support to join international teams based in Greece, with remote or on-site options available. Languages We’re Hiring For Good English and one of the following: Dutch French German Italian Polish Norwegian Czech Portuguese Spanish Swedish...
-
Customer Support Specialist
hace 2 semanas
Barcelona, España Multi-Wing A tiempo completoCustomer Support Specialist – Order Processing, Planning & Logistics ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. About Multi-Wing Multi-Wing is a fast-growing, multinational company at the forefront of the ventilation and HVAC industry. With a strong focus on innovation, operational...
-
Customer Support Specialist
hace 6 días
Barcelona, España Webfleet Solutions A tiempo completoWe are looking for a full time Customer Support Specialist with passion for technology. With this position you will work in a dynamic team at our office in Barcelona. You will identify, troubleshoot, and help resolve customers' issues efficiently and accurately, collaborating with peers and other customer facing departments. You will join a team of 8...
-
Customer Support Specialist
hace 6 días
Barcelona, España Webfleet Solutions A tiempo completoWe are looking for a full time Customer Support Specialist with passion for technology. With this position you will work in a dynamic team of 12 colleagues dedicated to Central region (DACH/Nordics) at our office in Barcelona and you will report to the Regional Team Leader. You will identify, troubleshoot, and help resolve customers' issues efficiently and...
