Senior Technology Consultant, CRM and Industry Workflows

hace 1 día


Madrid, España ServiceNow A tiempo completo

Senior Technology Consultant, CRM and Industry Workflows Full-time Employee Type: Regular Region: EMEA - Europe, Middle East and Africa Work Persona: Flexible It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team The Expert Services team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Senior Technical Consultant, CRM and Customer Workflows is a technical expert as part of a customer engagement team – consulting with customers and configuring the ServiceNow Customer Workflow products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: Educate others about the ServiceNow platform by creating white papers and other materials that can be shared with our ServiceNow community Be the technical expert on the ServiceNow platform, while advising customers on leveraging configurations vs. Customizations Support the engagements efforts for Customer Service‑specific process definition, re‑engineering, improvement and gap analysis of current/future‑state processes during workshops with key customer sponsors and stakeholders Advise customers on ways they can leverage the ServiceNow platform to transform their current processes Lead customer design workshops focused on ServiceNow Platform and Customer and Industry Workflow Solution technology Guiding customers through the ServiceNow capabilities during different parts of the engagement; knowledge transfers, process documentation, proof of concepts, architectural documentation Drafting and reviewing user stories, their acceptance criteria, testing strategy and knowledge



  • Madrid, España ServiceNow A tiempo completo

    Senior Technology Consultant, CRM and Industry WorkflowsFull-timeEmployee Type: RegularRegion: EMEA - Europe, Middle East and AfricaWork Persona: FlexibleIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market...

  • Senior CRM

    hace 24 horas


    Madrid, España ServiceNow A tiempo completo

    A leading cloud computing firm is seeking a Senior Technology Consultant specializing in CRM and Industry Workflows. This role involves consulting with customers to enhance their use of the ServiceNow platform, focusing on AI integration and customer satisfaction. Candidates should possess strong configuration experience, excellent interpersonal skills, and...

  • Senior CRM

    hace 1 día


    Madrid, España ServiceNow A tiempo completo

    A leading cloud computing firm is seeking a Senior Technology Consultant specializing in CRM and Industry Workflows. This role involves consulting with customers to enhance their use of the ServiceNow platform, focusing on AI integration and customer satisfaction. Candidates should possess strong configuration experience, excellent interpersonal skills, and...

  • Senior CRM

    hace 1 día


    Madrid, España ServiceNow A tiempo completo

    A leading cloud computing firm is seeking a Senior Technology Consultant specializing in CRM and Industry Workflows. This role involves consulting with customers to enhance their use of the ServiceNow platform, focusing on AI integration and customer satisfaction. Candidates should possess strong configuration experience, excellent interpersonal skills, and...


  • Madrid, España ServiceNow A tiempo completo

    A leading cloud technology company in Madrid is seeking an experienced Senior Technology Consultant to provide technical expertise on CRM and industry workflows. This role involves advising customers, facilitating workshops, and implementing the latest ServiceNow AI solutions. The ideal candidate will have strong consultative skills, a background in AI...


  • Madrid, España ServiceNow A tiempo completo

    A leading cloud technology company in Madrid is seeking an experienced Senior Technology Consultant to provide technical expertise on CRM and industry workflows. This role involves advising customers, facilitating workshops, and implementing the latest ServiceNow AI solutions. The ideal candidate will have strong consultative skills, a background in AI...


  • Madrid, España ServiceNow A tiempo completo

    A leading cloud technology company in Madrid is seeking an experienced Senior Technology Consultant to provide technical expertise on CRM and industry workflows. This role involves advising customers, facilitating workshops, and implementing the latest ServiceNow AI solutions. The ideal candidate will have strong consultative skills, a background in AI...


  • Madrid, España ServiceNow A tiempo completo

    Senior Technology Consultant, CRM and Industry Workflows Join to apply for theSenior Technology Consultant, CRM and Industry Workflowsrole atServiceNow1 day ago Be among the first 25 applicantsIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today —...


  • Madrid, España ServiceNow A tiempo completo

    Senior Technology Consultant, CRM and Industry Workflows Join to apply for the Senior Technology Consultant, CRM and Industry Workflows role at ServiceNow 1 day ago Be among the first 25 applicants It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today —...


  • Madrid, España ServiceNow A tiempo completo

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...