Quality Assurance Engineer

Quality Assurance Engineer (Manual) Location: Spain Remote Team: Engineering Welcome to Maisa - Making AI Accountable Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can't handle and GenAI can't be trusted with. We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to your most complex processes.Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale. About the role… We're seeking a Quality Assurance Engineer (Manual) to ensure the reliability, correctness, and usability of our agentic automation platform. You'll play a critical role in validating complex workflows and decision-heavy processes, working closely with product and engineering teams to identify issues early and ensure high-quality releases. This role focuses on manual testing, exploratory testing, and strong collaboration across teams to maintain enterprise-grade quality standards as we scale with enterprise clients. What you'll do… You'll own the quality and validation of our platform from a user and system perspective: Testing & Quality Assurance Manual Testing & Validation Design, document, and execute detailed manual test cases based on product requirements and user stories Perform exploratory testing to identify edge cases, usability issues, and unexpected system behavior Conduct regression testing to ensure existing functionality remains stable as new features are released Validate end-to-end workflows across web applications and backend services Defect Tracking & Collaboration Log, prioritize, and track defects using Jira or similar issue-tracking tools Clearly communicate bugs with reproducible steps, expected vs actual results, and supporting evidence Collaborate closely with engineers and product managers to clarify requirements and resolve issues efficiently Participate actively in agile ceremonies, contributing a quality-focused perspective API & Backend Testing Expertise in API testing (RESTful, GraphQL, gRPC) and message broker validation (Apache Kafka) Use tools such as Postman to perform manual API testing and verify responses Ensure consistent behavior between frontend and backend systems What you'll bring…  Strong demonstrable experience in manual Quality Assurance or software testing roles Strong hands-on experience testing web-based applications and complex workflows within a Studio-style product Strong experience writing clear, structured, and maintainable test cases and test plans Solid understanding of software development lifecycles and QA best practices Hands-on experience with exploratory testing and edge-case analysis Experience using bug tracking and test management tools (Jira or similar) Basic understanding of APIs and experience testing them using tools like Postman Experience validating end-to-end user journeys across a Studio application Strong troubleshooting and problem-solving skills for identifying, reproducing, and clearly documenting issues Strong attention to detail with excellent written and verbal communication skills Comfortable working in a fast-paced, collaborative, agile environment Why join Maisa  You will be joining one of Europe's most exciting early-stage AI start-ups, where you'll have the opportunity to work with cutting-edge Agentic Process Automation that's reshaping how enterprises approach AI deployment. You will get to directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges. Following our recent $25m Seed Round, backed by leading Venture Capital firms including Creandum, Forgepoint, NFX, and Village Global, we're scaling quickly and realising significant enterprise traction. This is your opportunity to help solve real AI enterprise challenges, working alongside deep technical and industry experts, where you will be challenged daily and expedite your learning and development. Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.