HR Generalist

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.

We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.

And you can maximize your work-life balance and flexibility through our .

Job Description

The Human Resources Generalist provides direction and support to complete Large Business Teams (Directors, Managers and Employees) by providing timely and accurate information in the areas of HR policy and procedures

The position holder also provides support and training for annual HR processes and is responsible for ensuring the shared service support delivery model meets clients’ needs.

Provide direct business interaction in the delivery of HR Generalist support services, ensuring world class customer service through prompt and reliable service.

Work in coordination with local, regional and global HR Generalists to provide the necessary service according to the strategy and needs of each team.

Major / Key Accountabilities :

• Give total and complete support to large teams in different functions
• Coordinating, supporting to HRBP (geographies or functions)
• Advise and coach Directors / managers on talent management and career paths, to develop their teams through capability uplift and engagement
• Lead Talent Process for Band 1 and 2 and support in Band 3
• Influence managers to ensure compliance with the existing policies and effective people management (to avoid legal cases in the future)
• Partner with the business to develop and implement people and organizational solutions to influence the culture and performance of the business
• Act as the first point of contact for all employees with regards to HR.
• Supervising and processing any Job change.
• Supervise and coordinate temporary contracts
• Coordinates off-boarding process
• Partner and support ER Manager on employee relations issues
• Provide support to regional Recruitment when requiered : performing additional interviews, solving difficult conversation, advice to managers, support to internal candidates
• Develop knowledge and / or expertise on Labor Relations, Payroll, Talent & Development and Recruitment. Being able to lead conversaction with COE.
• Provides support and training of annual HR processes including Optimising Performance, Annual Salary Review, Talent Reviews and Pulse Surveys
• Lead / participate local HR Project and participate in international HR projects, cross functional initiatives to brake the silos (Pulse Together, Age+, Wellbeing, Top Employeer, Eco-Llaboration, etc)
• Responsible for rollout and administration of HR programs including roadshows, live meetings and training
• Conducts new manager assimilation sessions
• Represent HR in field compliance audits
• Performs additional duties and projects, as assigned.
• Develop job aides and process flows for all field support services.

Qualifications :

Minimum : Bachelor’s degree in Human Resources or in a relevant Human Resources technical discipline

Desirable : Post graduate qualifications in business or related disciple, experience and knowledge in employee relations, labor relations, wellbeing.

Experience :

3-5 years related experience in Human Resources

Proven experience in administration and explanation of HR policies and procedures

Experience with end user customer support and training

Experience of HR systems, Workday preferable

Desirable Experience in Multinational Companies.

Skills & Knowledge :

Demonstrated experience interacting with employees and management at all levels and providing excellent customer service

Customer service focussed

Strong interpersonal skills

Strong attention to detail

Ability to lead and coach

High standard of work quality with focus on continuous improvement.

Excellent relationship builder with the ability to influence diverse groups

Reliable, flexible, credible and resilient. Structured, disciplined, detail oriented, completer / finisher, self-motivated.

Languages : English and Spanish.

English and Spanish.

Preferred Education

Degree and equivalent - Human Resources Management

Preferred Level of Work Experience

3 - 5 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.