Engineering Operations Technician

Job ID: | Amazon Data Services, Inc. Join our dynamic team and become a critical guardian of technological infrastructure As a Data Center Engineering Technician, you’ll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences and contributing to an extraordinary 99.999% uptime. Key Job Responsibilities Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability. Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS). Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA). Perform rack installs and rack decommissioning within internal SLA. Perform preventive maintenance, troubleshooting, root‑cause analysis, and repair of electrical and mechanical equipment. Write technical documentation to support change management programs. Monitor daily work requests, manage to resolution, and execute projects from conception to completion. Provide on‑site support of contractors, sub‑contractors and vendors, ensuring all work complies with established practices, procedures & local legislation. Work shifts may rotate on a predefined schedule, up to 12 hours, and may include on‑call rotations. May support more than one location/site. Physical Requirements Willingness and demonstrated ability to work in physical conditions with reasonable accommodations. Regularly lift and/or move up to 39 pounds independently. Participate in group lifts for 40+ pounds. Maintain balance and perform construction tasks while on a ladder. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position. Work in an environment requiring provided ear protection. Essential Requirements Ability to travel to or commute between data center locations as needed. Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational. Travel frequency will vary based on business needs and operational status of assigned facility. Must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required. A Day in the Life The role acts as Amazon’s front line for hands‑on electrical and mechanical equipment preventive maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). Responsibilities include maintenance, operation and troubleshooting of mission‑critical data center facility equipment such as stand‑by diesel generators, fuel systems, 3‑phase electrical systems (switchgear, UPS units, PDUs, wet cell batteries), mechanical equipment (CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, motors), and support equipment including fire/life safety equipment, building automation systems and general facilities equipment. About the Team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications, we encourage you to apply. Why AWS? Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform, powering businesses from startups to Global 500 companies. Inclusive Team Culture AWS promotes inclusion through affinity groups and empowering employees to take pride in what makes them unique, fostering stronger, more collaborative teams. Mentorship & Career Growth Continuous learning, mentorship, and career resources help professional development. Work/Life Balance Flexibility is part of the working culture, supporting harmony between work and personal life. Basic Qualifications 2+ years of Microsoft Office products and applications experience. 2+ years of electrical and mechanical experience. Ability to work on a flexible schedule including days, nights, and/or weekends. Preferred Qualifications Experience working in a data center or mission‑critical facility (e.g., hospital, military facility, public safety facility). Associate or higher education in a related field. Experience with reading and writing procedures, technical documents, and engineering drawings. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, inclusive support is available at Amazon Hiring Accommodations. Salary and Benefits The base salary range for this position is: 32.00 – 57.00 USD hourly (USA, MS, Canton). Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Benefits include health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance, optional supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more at Amazon Benefits. Posted: October 16, 2025 (Updated 40 minutes ago) Share this Job Important FAQs for current Government employees: Frequently Asked Questions. #J-18808-Ljbffr