Principal Engineer PMQ

hace 3 semanas

Sant Cugat del Vallès, España F. Hoffmann-La Roche Gruppe A tiempo completo

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

As a Principal Software Engineer PMQ, you will be dealing with complaints concerning Digital Solutions quality & performance of Hospital/Laboratory Information Systems (HIS/LIS), medical data networks, middleware solutions and data communication, apps, algorithms.

As a member of the Digital Solutions Chapter, you will be working in a very transversal Software environment having the opportunity to work with cutting edge technologies and different programming languages for on-premise and cloud-based software. You need to be able to read and understand source code in order to find out the root cause/causal factor of a SW malfunction/SW issue, and also be able to learn about Software requirements, fixing bugs process (even if you will not fix them) and general code maintenance, all of it in an Agile environment where you could contribute with your own ideas and proposals in a team continuously improving.

Your main responsibilities:

  • Being accountable for the timely handling of individual cases (Complaint, Potential Reportable and Safety issues) according to ISO Quality System requirements and regulations, and needs of the Country Organizations including creation, acceptance, classification, investigation, complete documentation, on-site troubleshooting and resolution of cases.
  • Resolving cases in the assigned area, potentially requiring consultation with more senior team members on technical or process-related aspects, assuming responsibility to ensure, by collaborating and interfacing with the BA and global and/or local functions, appropriate measures from cases are derived, including, but not limited to workarounds, in a timely manner.
  • Contributing to the creation of regular reports for PMQ or project teams as required, as well as to document on-market product quality and performance, to escalate critical issues to the responsible Life Cycle Teams and to define proactive measures.
  • Supporting regular review of quality of case handling and analyze feedback on customer satisfaction to permanently optimize processes to increase quality and efficiency standards with a focus on customer, compliance and continuous improvement.
  • Assuming responsibility to ensure risk assessments for product quality issues are complete & being responsible for experimental design of complaint investigations, conducts investigation experiments analyzing data using statistical measures for determining a potential product performance issue.

Who you are:

  • You own a Graduate Degree from a University for Information Technology (IT) or Biomedical Engineering or from a Professional Education and Training College (Higher Technical School) or equivalent professional experience AND you successfully passed a vocational training in Information Technology or Biomedical Engineering.
  • You have more than 6 years of work experience in the area of information technology in either 1st or 2nd level support or R&D related functions.
  • You have strong communication skills in English (written and spoken).
  • You are able to read and understand source code in a programming language and you have a passion for clean and structured code and solid future-proof architectures having in mind testing strategies.
  • You are able to debug source code of different programming languages to understand the root cause of reported issues. Would be a plus: Knowledge of other database engines & Knowledge of IVD regulatory requirements and quality practices, especially in the area of complaint management (e.g., 21 CFR 820.198, ISO 10002, ISO 9001, ISO 13485).

At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

Grade: SE6-SE7

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

#J-18808-Ljbffr

  • Principal Engineer PMQ

    hace 1 mes

    Sant Cugat del Vallès, España Roche A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Principal Engineer PMQ

    hace 2 semanas

    Sant Cugat del Vallès, España Roche A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Principal Engineer PMQ

    hace 3 semanas

    Sant Cugat del Vallès, España F. Hoffmann-La Roche Gruppe A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Engineer PMQ

    hace 1 mes

    Sant Cugat del Vallès, España Roche A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Engineer PMQ

    hace 4 semanas

    Sant Cugat del Vallès, España F. Hoffmann-La Roche Gruppe A tiempo completo

    Roche fosters diversity, equity, and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Engineer PMQ

    hace 3 semanas

    Sant Cugat del Vallès, España F. Hoffmann-La Roche Gruppe A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Engineer PMQ

    hace 3 semanas

    Sant Cugat del Vallès, España F. Hoffmann-La Roche Gruppe A tiempo completo

    Roche fosters diversity, equity, and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Senior Engineer PMQ

    hace 2 semanas

    Sant Cugat del Vallès, España Roche A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Senior Engineer PMQ

    hace 1 semana

    Sant Cugat del Vallès, España F. Hoffmann-La Roche Gruppe A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Principal Software Engineer

    hace 6 meses

    Sant Cugat del Vallès, España Roche A tiempo completo

    The Position The position: The Platform team is building the foundation on which a myriad of healthcare and research software applications can be delivered to patients, from the cloud to the lab. The Platform Engineering team is responsible for platform services including the development, testing, deployment and operation of software. In addition,...

  • Principal Devops Engineer

    hace 6 meses

    Sant Cugat del Vallès, España Roche A tiempo completo

    The Position Roche Diagnostics has created a new Platform area that will change the way software is developed at Roche. Our challenge is to bring together complex diagnostic and treatment data from medical devices and IT systems within a hospital and intelligently process and present this data to doctors and care-givers to improve patient care. We...

  • Principal Devops Engineer

    hace 1 mes

    Sant Cugat del Vallès, España Roche A tiempo completo

    The Position Roche Diagnostics has created a new Platform area that will change the way software is developed at Roche. Our challenge is to bring together complex diagnostic and treatment data from medical devices and IT systems within a hospital and intelligently process and present this data to doctors and care-givers to improve patient care. We are...

  • Principal Software Engineer

    hace 6 meses

    Sant Cugat del Vallès, España Roche A tiempo completo

    The Position Roche Diagnostics has created a new Platform area that will change the way software is developed at Roche. Our challenge is to bring together complex diagnostic and treatment data to intelligently process and present this data to healthcare professionals which allows for improved patient care. If you want to be a part of revolutionizing...

  • Principal SW Engineer in Development

    hace 2 semanas

    Sant Cugat del Vallès, España F. Hoffmann-La Roche Gruppe A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Principal SW Engineer in Development

    hace 3 semanas

    Sant Cugat del Vallès, España Roche A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Principal Software Engineer

    hace 3 semanas

    Sant Cugat, Barcelona, España Roche A tiempo completo

    The Platform TeamYour RoleThe Platform Engineering team at Roche is responsible for the development, testing, deployment, and operation of software. We are seeking a Principal Software Engineer to join our team and contribute to the design, planning, and delivery of high-quality software systems.Your Key ResponsibilitiesSoftware DevelopmentDevelop...

  • Principal SW Engineer in Development

    hace 2 semanas

    Sant Cugat del Vallès, España Roche A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Principal Mechanical and Systems Engineer

    hace 2 días

    Sant Cugat, Barcelona, España Grifols A tiempo completo

    At Grifols, we are committed to improving the future of healthcare by developing innovative medicines and solutions. We are seeking a seasoned Principal Mechanical and Systems Engineer to oversee our external partnerships in hardware engineering domains.This role requires a technical leader with expertise in hardware design, systems engineering, and...

  • Principal DevOps Engineer

    hace 4 semanas

    Sant Cugat, Barcelona, España Roche A tiempo completo

    About the RoleRoche Diagnostics is seeking a highly skilled DevOps Engineer to join our platform team. As a key member of the team, you will be responsible for designing and implementing complex software systems, ensuring they are highly reliable, easy to consume, and sustainable.Key ResponsibilitiesDesign and evaluate the best technology to create new...

  • Principal AI Architect

    hace 1 mes

    Sant Cugat del Vallès, España Hewlett Packard A tiempo completo

    We are looking for innovators! At HP, we are committed to create technology that makes life better for everyone, everywhere. Do you have a thoughtful idea with the power to change the world? If so, we want you onboard! By joining HP, you will become part of aworldwide community of engineers, designers, and business professionals that develop cutting-edge...