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Valencia CRM Lead – iGaming Retention
hace 4 semanas
Our client is a digital services provider operating within the iGaming field. They are continuously growing and are always keen to connect with talented CRM professionals within the iGaming industry who are passionate about player engagement, lifecycle management, and data-driven retention strategies. This is an open application covering multiple CRM roles across all levels of seniority — from mid-level and specialists to senior managers and leaders. If CRM is your strength and iGaming is your industry, we want to hear from you.
This role is 100% office-based in Valencia. Remote or hybrid work is not available.
Responsibilities
Planning, executing, and optimising CRM campaigns across multiple channelsCollaborating with Marketing, Product, Data, and VIP teamsAnalysing campaign performance and player behaviourContributing to CRM strategy, innovation, and best practicesStrong understanding of player behaviour and retention mechanicsData-driven mindset with a focus on performance and ROIExperience working with CRM tools and automation platformsStrong communication and stakeholder management skillsEnglish (professional working proficiency)Qualifications We welcome applications from CRM professionals with experience in one or more of the following areas :CRM Operations & Campaign ManagementVIP & High-Value Player CRMMulti-channel CRM (Email, Push, SMS, In-App, Onsite)CRM Platforms & Tools (e.g. Salesforce, Optimove, Braze, Smartico, Fast Track, custom CRM systems)Senior CRM ManagerCRM Lead / Head of CRMVIP CRM ManagerLifecycle or Retention ManagerWork alongside experienced CRM and marketing professionalsIf you’re a CRM professional in the iGaming industry and open to new opportunities in Valencia, we encourage you to apply — even if there is no specific role currently advertised that matches your profile. Apply with your CV and a short summary of your CRM experience and seniority level.#J-18808-Ljbffr
