Operations Director

hace 2 días


Alcalá de Henares, Madrid, España Inpost España A tiempo completo

Overview:

InPost España seeks an experienced Operations Director to lead a team of 80-100 employees in our main logistics centre. The ideal candidate will have a strong background in operations management, logistics, and team leadership.

Salary: €90,000 - €110,000 per year, depending on experience.

About the Role:

The Operations Director will be responsible for managing and executing defined metrics and quality, maintaining clear metrics on investigation handling volumes, performance, and decision quality. This role will also involve driving process improvement in service level agreements (SLAs) for all processing activities, analysing key business levers to identify trends, and proactively taking action to eliminate root cause defects.

The successful candidate will have excellent communication and negotiation skills, with the ability to source and analyse data to drive business strategies and decisions. Experience in hands-on implementation of continuous improvement programs is essential, as is a strong understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping, and design thinking.

Required Skills and Qualifications:

  • Graduate degree in any stream
  • 5-10 years of experience leading an operational organization in a global environment, responsible for an overall team of +50 employees
  • Ability to source and analyse data to drive business strategies and decisions
  • Negotiation skills
  • Experience in hands-on implementation of continuous improvement programs
  • Excellent written and verbal communication skills
  • English language proficiency: B or C

Benefits:

  • Excellent working environment
  • Professional growth within the company
  • Flexible working hours
  • Online platform for lifelong learning
  • Competitive salary and flexible remuneration services

Others:

InPost España has an Equal Opportunities Plan that promotes equality at all levels, aiming for equality in workplaces and promotion within and outside the company. We promote diversity, equity, and inclusion, regardless of abilities and conditions.


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