Network Support Specialist
hace 2 semanas
**About the Role**
We are seeking an experienced Network Support Specialist to join our team at Schiller International University in Madrid. This is a unique opportunity to provide high-quality IT support to employees, faculty, and students across multiple campuses.
**Key Responsibilities**
- Provide Level 1 and Level 2 IT support for staff, faculty, and students at the Madrid campus, as well as remote support for other campuses when needed.
- Manage and administer various platforms, hardware, and network used by the university, including Microsoft 365 suite and additional applications.
- Keep digital signage updated using the Sony TEOS application and ensure optimal cabling and technology configurations on the campus network.
- Perform onboarding and offboarding of staff, including delivery and retrieval of IT equipment, and manage hardware and software inventory.
- Document processes implemented in applications and services and report weekly data regarding open IT tickets and needs.
**Requirements**
- Bachelor's degree in Computer Science or related field.
- At least 1 year of experience in a similar role, preferably with expertise in systems and network management.
- Strong knowledge of Microsoft Azure environments and Intune deployments.
- Familiarity with platforms such as Zoho, Anthology, Blackboard, and Jira is a plus.
**Benefits**
This is a full-time position offering a competitive salary of €45,000 per annum, depending on qualifications and experience, and a comprehensive benefits package.
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