Strategic Cloud Operations Leader
hace 2 semanas
Job Overview
As a high-powered technical leader, you will help Amazon's largest and most strategically important customers navigate the operational challenges of cloud computing. You will work with our top-tier customers, supporting the software development life-cycle for cloud services, operations management of active services, and business relationships with AWS.
Responsibilities
- Help shape and execute a strategy to build mind-share and broad use of Amazon Web Services with one of our largest customers.
- Represent AWS well within a customer's environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management.
- Lead a team of Technical Account Managers who are the primary operational point of contact for your customer, helping to plan, review, and oversee ongoing operations of business critical applications.
- Work closely with sales leadership to plan and ensure successful launch and operations of AWS's largest application workloads.
- Act as the voice of the customer within AWS to escalate problems and to drive prioritization of business needs for our customers.
Qualifications
- 4+ years leading technical teams.
- 6+ years of experience in direct customer engagement, with a focus on support to senior executives (Vice President and C-level).
- Estimated 25% travel requirement.
Preferred Qualifications
- Experience scaling an organization through rapid growth or expansion.
- Previous experience in technical account management, business relationship management or consulting.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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