Senior Manager IT Operations
hace 5 días
Job Description
As a Senior Manager IT Operations at the Healthcare Businesswomen's Association, you will be responsible for driving forward-thinking and innovation within our business related to tech-driven business capabilities and processes. This involves leading conversations with a consulting mindset together with other TT functions.
Main Accountabilities
- Drive business transformation programs enabled by technology and partner with the business to drive these initiatives.
- Measure and drive business value of transformation initiatives underpinned by programs, projects, and products.
- Improve the 'ease of engagement' with TT for the business.
- Support the business to understand their choices to manage technology costs.
- Serve as a key business partner for business continuity.
Key Performance Indicators
- Successful delivery and operations of standardized TT solutions that are well-aligned to the business strategy and global TT Strategy.
- Clearly defined, constantly measured, and met customer satisfaction KPIs.
- Meeting yearly budget target for TT projects and operations.
Minimum Requirements
- Work Experience: Leveraging digital technology/big data, influencing without authority, relationship management, working experience within the pharmaceutical industry, interactions with senior management, multi-national global experience, track record delivering global solutions at scale, collaborating across boundaries.
- Skills: Business Acumen, Business Requirements, Customer Requirements, Financial Modeling, Information Technology Consulting, Project Management, Stakeholder Management, Strategic Planning, Talent Development, Technical Analysis.
- Languages: English.
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