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Platform Developer

hace 2 meses

Barcelona, Barcelona, España Dynatrace A tiempo completo
Job Description

The PRM Platform Developer will be responsible for operating and maintaining the Partner Relationship Management (PRM) platform within Dynatrace, ensuring service delivery and the required Partner business outcomes.

This role will work together with the PRM provider and the Dynatrace internal teams, guaranteeing the correct usage of the platform and alignment and integration with Dynatrace processes.

Your Role within the Team:
  • Platform administration
  • User setup and maintenance
  • Setup workflows to automate business processes
  • Creation of new pages, including the conceptualizing and implementing of creative ideas in line with Dynatrace' branding
  • Content and assets management
  • Define and establish reporting both on site usage and on business activity
  • Document processes
  • Maximizing the adoption of the PRM module capabilities
  • User education and promotion of core processes and capabilities of platform
Qualifications and Skills:
  • IT background
  • Prior PRM experience
  • Front-end development web programming languages
  • Business Analysis skills to organize and execute projects that align with the business workflow
  • Capacity to understand the end-user problems, discovering the right solutions, and implementing processes that simplify the information management and collaboration
  • CRM skills, Salesforce experience preferred
  • Visual design skills and creative thinking
  • Effective communication and Organizational skills
  • English - written and spoken