Travel Coordinator in Barcelona with Competitive Salary

hace 6 días


Barcelona, Barcelona, España Blu Selection A tiempo completo
Job Overview

We are seeking a dynamic Travel Agent to join our team in Barcelona. As a key member of our customer service team, you will be responsible for ensuring seamless travel experiences for our clients.

About the Role

This is a full-time position with a competitive salary and benefits package. You will work in an international environment with a multinational company, providing top-notch customer service to clients around the world.

Key Responsibilities
  • Manage bookings, including altering, cancelling or creating new reservations
  • Assist clients via inbound calls in the after-sales process by answering inquiries regarding reservations and attending potential requests
  • Manage the reservations back-office, including ticket issuing, modification, and cancellation of reservations
  • Respond to emails and messages from customers worldwide in English and native language
  • Participate in regular company events, team meetings, and projects
  • Ensure a high level of customer service at all times
Requirements

To succeed in this role, you will need:

  • A native level of English and good communication skills
  • Enthusiasm about travelling and tourism industry
  • Knowledge of the value and impact of excellent customer experience
  • Strong listening skills and ability to communicate effectively with people
  • Energetic and innovative approach to work, with a fast-paced mindset
  • Possession of EU Citizenship or valid Spanish work permit
Benefits

In addition to a competitive salary, you can expect:

  • A full-time contract of 39 hours per week
  • Health insurance discount


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