Travel Coordinator in Barcelona with Competitive Salary
hace 6 días
We are seeking a dynamic Travel Agent to join our team in Barcelona. As a key member of our customer service team, you will be responsible for ensuring seamless travel experiences for our clients.
About the RoleThis is a full-time position with a competitive salary and benefits package. You will work in an international environment with a multinational company, providing top-notch customer service to clients around the world.
Key Responsibilities- Manage bookings, including altering, cancelling or creating new reservations
- Assist clients via inbound calls in the after-sales process by answering inquiries regarding reservations and attending potential requests
- Manage the reservations back-office, including ticket issuing, modification, and cancellation of reservations
- Respond to emails and messages from customers worldwide in English and native language
- Participate in regular company events, team meetings, and projects
- Ensure a high level of customer service at all times
To succeed in this role, you will need:
- A native level of English and good communication skills
- Enthusiasm about travelling and tourism industry
- Knowledge of the value and impact of excellent customer experience
- Strong listening skills and ability to communicate effectively with people
- Energetic and innovative approach to work, with a fast-paced mindset
- Possession of EU Citizenship or valid Spanish work permit
In addition to a competitive salary, you can expect:
- A full-time contract of 39 hours per week
- Health insurance discount
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