Content Developer

hace 3 semanas


Madrid, Madrid, España Engineeringuk A tiempo completo

About the Role: We are looking for an experienced Content Developer to join our team at Engineeringuk. The ideal candidate will have a proven track record of delivering high-quality content in a fast-paced environment and will be passionate about developing clear, concise, and straightforward content for internal audiences.

Key Responsibilities: The Content Developer will work with Program Managers to execute on requests to create or update standard operating procedures (SOPs) used by our team of Associates to resolve Selling Partner issues and questions. They will also be responsible for reviewing and proactively improving existing SOPs in our library.

A Day in the Life: The Content Developer will pull requests from a queue in Adobe Workfront, review the required deliverables, and ask the process owner any questions. They will then get started on editing, send the content off for translations, and stage and publish the update. The role may also involve running office hours, giving advice and guidance to potential customers, and meeting with requesters to resolve complicated queries.

About the Team: Selling Partner Support strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. The Selling Partner Support SOP team creates and maintains SOPs used by our team of Associates to resolve Selling Partner issues and questions.

Qualifications: The ideal candidate will have 1 year of experience editing, writing, or proofreading documentation, as well as experience using a content management system. They will also have a basic understanding of DITA, HTML, and XML. Experience managing complex content projects and writing for localization is also a plus.



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