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Public Cloud Operations Manager

hace 2 semanas


Madrid, Madrid, España AXA Group Operations A tiempo completo
Job Description

As a Public Cloud Operations Manager, you will play a critical role in bridging the gap between development and operations. You will be accountable for the operational performance of AWS or Azure Cloud services, delivered to AXA customers using managed public infrastructure.

Your key responsibilities will include:

  • Coordinating with the respective CSP MPI Service Delivery team to report towards the CSP MPI clients on the quality of service (KPIs, OLA, ...)
  • Governing the services delivered by the CSP AWS or AZURE Cloud
  • Ensuring 3rd party vendor performs all services at the right level of quality (KPIs, SLAs, ...)

You will also contribute to CSP / Provisioning MPI related incidents resolution when solicited by the Incident management team.