Pharmacist Supervisor

Watsons Philippines is seeking a highly skilled and experienced Pharmacist Supervisor to oversee the pharmacy operations in our Lucena City Quezon store. The ideal candidate will have a strong background in pharmacy management, excellent leadership skills, and a passion for delivering exceptional customer service.

• Supervise and manage pharmacy operations to ensure profitability, professional services, and regulatory compliance.
• Act as the point of contact for regulatory matters and ensure compliance with all relevant laws and regulations.
• Train and develop Pharmacy Assistants/Associates to ensure consistent and compliant pharmacy operations.
• Monitor and review sales performance and recommend action plans to deliver sales budget and pharmacy profitability.
• Ensure consistency in execution of Brand of Service Standards when dealing with customers and compliance in all regulatory requirements.
• Perform necessary functions for all digitally enabled services.
• Support the immediate head in managing ROS compliance (inventory & till) to work on shrinkage below tolerance level.
• Support the immediate head in monitoring and tracking of store's controllable expenses and recommends cost efficiency measures to increase productivity & profitability.
• Adhere to health protocols and implement crisis management plans to mitigate risks to provide employees and customers a safe and clean store environment.
• Build network as liaison to lessors for better communication and coordination needed to support the business.
• Sustain team engagement and performance through coaching, counseling, motivating, and disciplining employees.

• Ability to demonstrate analytical skills, monitor, and evaluate implementation of online and offline initiatives, propose solutions, and track progress to improve sales & profitability.
• Ability to manage and monitor brand of service, handle and resolve online & offline customer feedback with a sense of urgency and knows how to escalate complex customer complaints.
• Ability to practice ethical and legal standards of the profession.
• Ability to analyze store profitability and implement cost optimization measures to maximize productivity.
• Ability to validate gaps, monitor compliance, and can coach on retail operating standards to work towards improving efficiency.
• Ability to benchmark retail practices and relationship building with mall partners, affiliates, and professional organizations/partner schools.
• Ability to delegate tasks, can train and coach selling techniques/functional skills, and engage team to maximize productivity and can sustain team motivation.