Customer Web Design Specialist
hace 4 semanas
At Market Blitz, we're revolutionizing the way businesses interact with their customers through cutting-edge technology and innovative solutions.
We're a team of passionate individuals driven by a shared vision to empower businesses to thrive in the digital age.
About the RoleWe're seeking a highly skilled Customer Web Design Specialist to join our team.
As a Customer Web Design Specialist, you will be responsible for guiding our clients through the onboarding phase, tailoring websites to their specific preferences, and ensuring their utmost satisfaction and seamless product adoption.
You will engage directly with our new customers, comprehensively understanding their requirements and translating them into the website building process.
You will deliver an exceptional customer experience throughout, accelerating their path to early success with their websites.
You will collaborate seamlessly with our Account Executives and Customer Onboarding teams, leveraging their expertise as needed.
You will establish effective connections with domain providers and webmasters to gather essential domain-related information.
About YouYou are a native French speaker with proficiency in English (proficiency in other languages is a plus).
Your strengths lie in excellent communication skills and a high level of empathy, allowing you to consistently see things from the customer's perspective.
You have a strong interest in graphic design, web design, or the tech environment, and your commitment is centered on customer service.
Bonus points if you have prior experience in customer-facing roles.
You possess exceptional organizational skills and the ability to work independently in planning and executing your tasks.
You are driven to excel and thrive in a fast-paced environment.
Challenges and unexpected changes ignite your determination to find optimal solutions.
Your dedication to achieving your best results is matched by your enthusiasm for teamwork and your readiness to contribute to team goals.
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