IT Support Specialist for French-Speaking Users

hace 2 días


Las Palmas de Gran Canaria, Las Palmas, España Serem A tiempo completo
Job Description

We are seeking a highly skilled IT Support Specialist to join our team in Las Palmas de Gran Canaria. As part of an international project, you will provide technical support and IT solutions to French-speaking users facing computer-related issues.

Key Responsibilities:
  • Provide timely and effective support to customers via phone, email, or chat
  • Troubleshoot and resolve complex technical issues related to hardware, software, and network problems
  • Collaborate with internal teams to identify and resolve system issues
  • Develop and maintain knowledge of various technologies and systems to stay up-to-date with industry trends
About the Role

This is a full-time position offering a competitive annual salary of €17,000. You will have the opportunity to work in a professional and multilingual environment, developing your skills and expertise in a dynamic company.

We foster a multicultural and inclusive work environment, where we do not discriminate based on age, gender, or beliefs, and provide equal opportunities to all staff members. Our activities are based on principles of environmental care, sustainability, and corporate social responsibility.

We support the 10 principles of the Global Compact and the 17 Sustainable Development Goals concerning human rights, labor conditions, the environment, and anti-corruption. Our recruitment processes adhere to high-quality standards, defining candidate incorporation based on experience and skills.

About Serem

Serem is a leading Spanish company in technology services and talent attraction, present in the market since 1995. We have over 600 employees working on both national and international IT projects. We value innovation, teamwork, and customer satisfaction above all else.



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