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Operations Assistant
hace 2 meses
We are seeking a highly motivated and detail-oriented individual to join our Trust and Safety team as an Operations Assistant. In this role, you will be responsible for participating in payment and verification processes, handling Trust and Safety cases related to Spotahome Guarantee, and supporting Landlords and Tenants on payment processes.
Key Responsibilities- Payment Disputes: You will learn about our operations and how to manage specific situations.
- Daily Operations: You will learn about the daily operations in the team, our business, and how we keep it all safe.
- Trust and Safety Cases: You will handle Trust and Safety cases related to Spotahome Guarantee, including claims handling.
- Landlord and Tenant Support: You will support Landlords and Tenants on payment processes, including collection activities.
- Fluency in English and native Spanish language
- Based in Madrid
- Interest in technology, property, and travel industry
- Organisational skills and the ability to multitask
- Agility and the desire to learn
- Ability to sign University agreement
Spotahome is an international online marketplace that offers verified rental accommodation across 100 European cities in 27 countries. We are a dynamic and innovative company that is revolutionising the traditional real estate space. Our mission is to make renting easy and convenient for people around the world. We are backed by some of the most highly reputed international investors and have raised €80+ Million to date.
