CRM Senior Specialist
hace 2 meses
Job Summary:
We are seeking a highly skilled and experienced CRM Senior Specialist to join our team at Merck Gruppe - Msd Sharp & Dohme. As a key member of our CRM team, you will be responsible for supporting our Omnichannel Strategy – CRM area to coordinate business as usual activities and consolidate and evolve our CRM landscape.
Main Responsibilities:
- Responsible for data management and processing data change requests with customer data;
- Ensure data collection and accuracy across CRM ecosystem;
- Understand CRM compliance with Data Protection and Privacy Laws (GDPR) and act in accordance with these when conducting CRM activities;
- Participate in data revision and data cleanse initiatives;
- Collaborate in data analysis and data system extractions;
- Perform data processing to ensure its quality and consistency across different associated systems;
Requirements:
- Bachelor's or master's degree (Engineering, Marketing, Business, etc.);
- Proven experience in CRM data management and strategy;
- Strong understanding of CRM compliance with Data Protection and Privacy Laws;
About Us:
Merck Gruppe - Msd Sharp & Dohme is a leading global healthcare company with a commitment to innovation and excellence. We offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.
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