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Part Time Hostel Receptionist

hace 2 meses


Barcelona, Barcelona, España Jacobs Inn Barcelona A tiempo completo

Company Overview: Jacobs Inn Barcelona is a leading hospitality provider seeking a highly skilled and enthusiastic receptionist to join our team.

Job Summary: We are looking for a part-time receptionist to work 3 days a week, rotating morning, afternoon, and night shifts. The ideal candidate will be responsible for delivering exceptional customer service, managing multiple tasks, and providing a warm and welcoming experience for our guests.

Key Responsibilities:

  1. Provide top-notch customer service, responding to guest inquiries and requests in a timely and professional manner.
  2. Manage check-ins, check-outs, and reservations, ensuring seamless guest experiences.
  3. Work collaboratively with the food and beverage team to provide excellent service and ensure a smooth operation.
  4. Develop and maintain a positive and engaging atmosphere, fostering a sense of community among guests and staff.
  5. Stay organized and manage multiple tasks simultaneously, prioritizing guest needs and ensuring a high level of service.
  6. Communicate effectively with guests, staff, and management, using excellent verbal and written communication skills.
  7. Meet and exceed guest expectations, providing a personalized and memorable experience.
  8. Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with industry trends and best practices.

Requirements:

  1. Fluency in English and Spanish, with excellent communication and interpersonal skills.
  2. Work permit, NIE, and Social Security number.
  3. Positive attitude, flexibility, and a willingness to adapt to changing situations.
  4. Ability to work independently and as part of a team, with a strong focus on customer satisfaction.