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Part Time Hostel Receptionist
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Company Overview: Jacobs Inn Barcelona is a leading hospitality provider seeking a highly skilled and enthusiastic receptionist to join our team.
Job Summary: We are looking for a part-time receptionist to work 3 days a week, rotating morning, afternoon, and night shifts. The ideal candidate will be responsible for delivering exceptional customer service, managing multiple tasks, and providing a warm and welcoming experience for our guests.
Key Responsibilities:
- Provide top-notch customer service, responding to guest inquiries and requests in a timely and professional manner.
- Manage check-ins, check-outs, and reservations, ensuring seamless guest experiences.
- Work collaboratively with the food and beverage team to provide excellent service and ensure a smooth operation.
- Develop and maintain a positive and engaging atmosphere, fostering a sense of community among guests and staff.
- Stay organized and manage multiple tasks simultaneously, prioritizing guest needs and ensuring a high level of service.
- Communicate effectively with guests, staff, and management, using excellent verbal and written communication skills.
- Meet and exceed guest expectations, providing a personalized and memorable experience.
- Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with industry trends and best practices.
Requirements:
- Fluency in English and Spanish, with excellent communication and interpersonal skills.
- Work permit, NIE, and Social Security number.
- Positive attitude, flexibility, and a willingness to adapt to changing situations.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.