Business Intelligence Analyst for Operational Excellence
hace 3 días
Rover is a company that aims to make pet parenthood more accessible and foster a diverse, inclusive, and welcoming community of pet people. We are looking for a Business Intelligence Analyst to partner with our Customer Experience leadership team and Strategy & Operational Excellence team to drive better customer outcomes and improve operational efficiency.
Job Description:
We are seeking a highly skilled Business Intelligence Analyst to join our team in Barcelona. As a Business Intelligence Analyst, you will be responsible for:
- Partnering with Operations leadership to determine our strategy for measuring department health and performance
- Defining comprehensive metrics and developing crisp, well-documented reporting
- Serving as a strategic partner and advisor to business leaders, providing recommendations on investments and optimization strategies across the Operations department
- Designing and conducting experiments and analysis in support of Operations Scalability product improvements or Operational Process improvements
Required Skills and Qualifications:
To be successful in this role, you should have:
- At least 4 years of experience working cross-functionally with complex datasets to support organizational decision-making
- Excellent verbal and written communication skills, with the ability to narrate analysis and results to business partners in a useful, concise, and meaningful way
- Strong proficiency with SQL and experience building out data abstractions using tools such as DBT or Airflow
- Hands-on experience with data visualization tools, such as Mode, Looker, Periscope, Tableau, etc.
Benefits:
We offer a competitive salary of
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