Digital Sales Representative
hace 1 mes
SoftwareOne is seeking a skilled Digital Sales Account Manager to join our team in Barcelona. As a Digital Sales Account Manager, you will be responsible for building and maintaining strong relationships with Small and Medium-sized Enterprise (SME) clients, understanding their needs and goals.
- Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
- Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
- Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
- Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
As a Digital Sales Account Manager, you will be part of a talented global team and will play a key role in driving our revenue growth. We are looking for a passionate and results-driven individual who is committed to delivering exceptional customer satisfaction.
Responsibilities:
- Relationship Management: Build and maintain strong, trust-based relationships with SME clients.
- Service Delivery: Act as the primary contact for digital service inquiries.
- Renewal Strategy: Develop and execute renewal strategies tailored to each client.
- Escalation Resolution: Address and resolve post-sales issues.
- Account Coverage: Maintain a comprehensive understanding of clients' business landscapes.
Requirements:
- Experience in selling technology products and services.
- Strong verbal communication and negotiation skills.
- Customer onboarding and handling expertise.
- Escalation management proficiency.
- Request tracking and collaboration skills.
- Ability to convert business problems to technical solutions.
What We Offer:
- Flexible timing and hybrid model.
- Dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive compensation and benefits package.
SoftwareOne is an equal opportunities employer and welcomes applications from all backgrounds and abilities. If you require reasonable adjustments at any point during the recruitment process, please email us.
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