Payroll Specialist
hace 2 meses
About the Role
We are seeking a highly skilled Payroll Specialist to join our team at Alight. As a Payroll Specialist, you will play a critical role in supporting our operational teams to ensure they are skilled and knowledgeable in meeting our client deadlines.
Main Responsibilities
- Support Managers with client engagement to ensure all information is accurate and provided on time.
- Provide support and guidance for all implementations and go lives.
- Provide daily functional support to the teams to support the successful delivery of payrolls.
- Responsible for the maintenance of the Client Solution workbook.
- Responsible for the updating, maintaining, and enforcing of the Defined Work Instructions (DWIs) and other process documentation.
- Ensure and Sign Off System Maintenance Testing.
- Support the review of the Statement of Works before its shared with the Client to ensure its fit for purpose.
- Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate.
- Working with Operational Management, Transformation, and Products to implement automation, innovation, and any continuous improvement programs.
- Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed.
- Support Year End.
- Ability to recognize and deal appropriately with sensitive and confidential information.
- Proactively identify upsell opportunities.
- Support Management with the resolution of client escalations, along with lessons learnt.
- Upskill and develop team members through training delivery and coaching to enable them to fulfill their role.
- ALIGHT Security Standards are adhered and followed.
- Time Recording to be completed on time and accurately.
- Contribute to team meetings and raise any issues immediately to your Operations Manager.
- Ensure you are up to date with all ALIGHT HR announcements and communications.
- Build good relationships with all lines of businesses where appropriate.
- Participates in projects and activities as needed and assigned.
Requirements
- Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits, and other key areas that integrate with payroll.
- Ability to identify and mitigate risks.
- Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint.
- Flexibility to support a global and fast-paced environment.
- Attention to detail.
- Excellent written and verbal skills.
- Self-motivated and a willingness to learn.
- Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures.
Education and Training
- BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience.
- 3-4 years relevant experience administering Payroll in an HR consulting, HR Outsourcing, or Corporate environment.
- Expert knowledge on payroll processes, practices, and associated legislation.
We Offer
We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
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