Installation Coordinator
hace 1 día
Job Title: Installation Coordinator Location: Remote (CST Time zone) Salary Range: $2,500 - $3,000 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (CST)
Company Overview: Sagan is a leading platform connecting top executives and businesses with global talent. Our mission is to bridge the gap between international professionals and US-based companies, fostering career opportunities and success.
Position Overview: We seek an experienced Installation Coordinator to manage installation operations, ensuring seamless execution and customer satisfaction. Key responsibilities include coordinating daily activities with installers, tracking payments, and maintaining inventory records.
Key Responsibilities:
- Manage all warranty-related tasks, including issue resolution and registration.
- Track payments for installations and follow up on accounts receivable.
- Coordinate daily activities with installers, including inventory updates and order submissions.
- Oversee order building and submissions, particularly for ProVia orders across multiple locations.
- Track and document updates on owned spreadsheets rigorously each day.
- Address customer service inquiries effectively.
- Process payments with various vendors and manage referral tracking with the Director of Operations.
- Handle warehouse notifications and installer invoices, reconciling any discrepancies.
- Develop and update SOPs to streamline processes.
Qualifications: To succeed in this role, you will require strong multitasking abilities, attention to detail, and excellent communication skills. Proficiency in Google Suite and Microsoft Office is essential. Prior experience in the home improvement industry, particularly windows and doors, is highly beneficial.
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