Sales Associate
hace 1 semana
Key Responsibilities:
Under close supervision, the Sales Associate will assist in maximizing store sales and achieving store sales goals. The associate will monitor sales progress and results against key targets, and lead an environment of productivity by engaging with customers on the sales floor and providing coaching and feedback to associates. The Sales Associate will also be responsible for ensuring excellent customer service in the store, monitoring customer feedback, and addressing customer concerns. Additionally, the associate will perform routine assignments and apply knowledge of standardized rules, procedures, and operations within a specialized field, such as sales and customer service.
Knowledge and Skill Requirements:
The Sales Associate will possess a high school diploma or equivalent education, with an Associate's degree preferred. A minimum of one year of related experience is also preferred. The associate will apply knowledge of a body of standardized rules, procedures, operations, etc. within a specialized or technical field, such as sales and customer service. The Sales Associate will also demonstrate problem-solving skills, using common sense and experience of similar situations to select the best option from a set of defined procedures/solutions.
Interaction and Impact:
The Sales Associate will interact with a range of individuals both within and outside the immediate team to convey basic information, using basic written and verbal skills to respond to inquiries in a standard format. The associate will also manage interaction in person or remotely, using a professional manner, customer service skills, common courtesy, and tact. The Sales Associate will support the achievement of goals through personal effort in own work area, with impact limited to the immediate team although wider impact likely in customer-facing roles.
Accountability:
The Sales Associate will be accountable for delivery of own work activities to agreed timescales and quality, with performance measured against predefined service level requirements or equivalent metric. The associate will also be aware of costs and/or service level requirements and expectations.
Vision Statement:
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers, and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity/affirmative action employer of minorities, females, protected veterans, and the disabled.
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