Data Center Operations Specialist

hace 2 días

Zaragoza, Zaragoza, España Engineeringuk A tiempo completo
About the Role

We are seeking a highly skilled Data Center Technician to join our team in Spain. As a Data Center Technician, you will be responsible for ensuring the smooth operation of our data centers, providing technical support and troubleshooting hardware and software issues.

Key Responsibilities
  • Interact with stakeholders in Spain and across EMEA, requiring both Spanish and English language proficiency.
  • Meet SLA's against assigned trouble tickets via a directed workflow.
  • Be the first line of contact for hardware troubleshooting and technical issues.
  • Perform regular server hardware repairs, including drives and motherboards.
  • Carry out routine network, server hardware, and OS-related repairs.
  • Collaborate with cross-functional teams to complete routine work.
  • Engage with Smart Hands in EU Regional POPs.
  • Adhere to security and safety best practices in the data center.
  • Participate in Data Center power & cooling events.
  • Participate in team meetings for metric analysis and daily/weekly goals achievement.
  • Identify and create documentation for use globally.
  • Identify and create process improvements relevant to the data center environment.
  • Perform server upgrades, rebuilds, and scheduled works as required.
  • Interact with third-party vendors & contractors.
  • Contribute to the development of other team members.
About Us

At AWS, we value diverse experiences and encourage candidates from all backgrounds to apply. We believe that our diverse team is the key to our success, and we're committed to creating an inclusive culture that empowers our employees to be their best selves.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services to power businesses around the world.

What We Offer

We offer a range of benefits, including competitive salaries, comprehensive health insurance, and a generous retirement plan. We also provide opportunities for professional growth and development, including training programs and mentorship.

Basic Qualifications
  • Experience with computer hardware troubleshooting and repair.
Preferred Qualifications
  • Knowledge of TCP/IP networks.

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