Customer Lifecycle Manager
hace 4 semanas
As a Customer Lifecycle Manager at Jujur, you will be responsible for delivering a world-class customer engagement experience. You will be the first point of contact for many customers, setting the foundation for long-term customer relationships. Your primary goal will be to maximize up-sell and cross-sell opportunities, collaborating with Solution Specialists and Partner Connection Managers to position competitive offerings and solutions in the context of customer needs and experiences.
Key Responsibilities
• Be the first contact point for many customers, deliver a strong first impression, and set the foundation for long-term customer relationships.
• Quarterback sales from lead to purchase, leading the sales strategy, overcoming objections, and negotiating success.
• Engage with small and medium businesses across industries, company sizes, and types to determine their needs and identify opportunities to fulfill their needs with leading cloud technologies.
• Obsess over customers and prospects to deliver a world-class customer engagement experience.
Requirements
• High school diploma required, BA/4-year degree preferred.
• 2-3+ years sales experience with a proven track record of success is required.
• Minimum 1 year IT industry experience required.
• Minimum 1 year sales account management or customer management experience required.
• Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs.
• Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions preferred.
• Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred.
What We Offer
• Excellent remuneration package based on experience, skills, and performance.
• M-T 9.00 to 17.30, F 9.00 to 16.30.
• Great office location in Malaga.
• Friends hunting (referral) bonus.
• Full paid training about the company and the project you will be working on.
• Career development program and specialized courses.
• Opportunities for a career abroad through the International Mobility Program.
• A dynamic and creative team with a positive and friendly atmosphere.
• Guidance and tools to reach your full potential.
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