Customer Care Consultant

hace 3 semanas


Valencia, Valencia, España Blu Selection A tiempo completo
About the Role

We are seeking a highly motivated and customer-focused Customer Care Consultant to join our team in Valencia. As a Customer Care Consultant, you will be responsible for providing exceptional support to our clients by responding to their inquiries and resolving issues efficiently.

Job Description

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be responsible for:

  • Providing timely and effective support to customers via phone, email, and social media channels;
  • Documenting case information accurately and ensuring that all client interactions are well-documented;
  • Collaborating with internal teams to resolve complex issues and improve overall customer satisfaction;
  • Staying up-to-date with product information and technical requirements to provide accurate answers to customer inquiries.
Requirements

To succeed in this role, you will need:

  • Dutch native (or Flemish) & English fluent language skills;
  • A strong commitment to delivering exceptional customer service;
  • Excellent listening and problem-solving skills;
  • A positive attitude and ability to handle conflicts in a constructive manner;
  • No prior experience is required, but a willingness to learn and grow is essential.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of €25,000-€35,000 per annum, depending on experience;
  • Ongoing training and development opportunities to enhance your skills and knowledge;
  • Regular feedback and coaching to help you achieve your career goals;
  • A collaborative and supportive work environment;
  • Access to company-sponsored Spanish lessons to aid your integration into the local culture;
  • A comprehensive benefits package, including health insurance and paid time off.
About Us

Blu Selection is an international recruitment company dedicated to connecting talented professionals with exciting job opportunities. Our team is passionate about helping individuals find their dream jobs and achieve their career aspirations. If you're looking for a new challenge and want to be part of a dynamic and supportive team, we encourage you to apply for this role.



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