Transfer Agent

hace 4 semanas

Puerto del Carmen, Las Palmas, España MTS Globe Spain A tiempo completo

MTS Globe Spain Job Description

MTS Globe Spain is the biggest independently owned incoming company in Europe. Our network includes 65 destination offices in 19 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf, and Mexico's Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5.3 million customers with 27 million overnights per year in over 10,000 hotels.

About the Role

We are looking for a Transfer Agent to join our incoming agency in Lanzarote to reinforce our team for next season. As a Transfer Agent, you will be responsible for managing and controlling transfer routes in Lanzarote, having a close relationship with TTOO to ensure the best quality of service and also managing incidents.

Main Responsibilities

  • Management and control of transfers in Lanzarote
  • Communication with providers, hoteliers, and TTOO
  • Management of claims and incidents
  • Coordination with other internal departments to ensure the quality of service
  • Be involved in the planning of transfer routes in Lanzarote

Requirements

  • Experience in a transfer department is required
  • Advanced level of English, other languages will be a plus
  • Able to work properly with IT Systems and adapt quickly to our In-house Operational Systems
  • Good knowledge of Lanzarote
  • Studies of Tourism or related fields

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