Senior Sales Expert

hace 3 semanas


Madrid, Madrid, España Tapestry, Inc. A tiempo completo

Job Overview:

The Sales Associate Manager will contribute to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training.

Key Responsibilities:

  1. Meet personal sales and productivity goals;
  2. Deliver service that meets or exceeds expectations;
  3. Represent Coach to the consumer and act as an ambassador of the brand;
  4. Ensure customers' needs are consistently exceeded;
  5. Understand how individual productivity impacts the store;
  6. Behave like a brand ambassador;
  7. Model sales behaviors taught in company sales training programs;
  8. Maintain high energy on the sales floor;
  9. Consistently achieve sales goals;
  10. Able to work with multiple customers simultaneously;
  11. Consistently anticipate and meet customers' needs;
  12. Service all customers according to the Coach Approach standards;
  13. Participate as a team member and encourage team to meet and exceed performance standards;
  14. Champion company initiatives and support management decisions;
  15. Demonstrate professional ethics.

Qualifications:

  1. Previous management experience in a luxury retail service environment preferable;
  2. High school diploma or equivalent; college degree preferred;
  3. Possess current knowledge of fashion trends and competition in the marketplace;
  4. Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet);
  5. Ability to communicate effectively with customers and team (both oral and written), manoeuvre sales floor and meet moderate stockroom lifting and store climbing requirements;
  6. Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays;

Compensation: The estimated salary for this role is $50,000 - $65,000 per year.

About Tapestry, Inc.: Tapestry, Inc. is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people.



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